Senior Analyst in England

Overview
PURPOSE & IMPACT
The Senior Analyst drives data integrity and accuracy and ensures smooth operations together with valuable reporting and insights across the HR technology landscape, with a primary focus on SAP SuccessFactors.
They partner with the broader HR community to champion a data-first mindset and support operational excellence, which are key pillars within the HR strategy and critical to deliver value to Nomad Foods.
Passionate about data and systems, with strong attention to detail and curiosity, the ideal candidate is a critical thinker and keen problem solver who enjoys analytical work, as well as having a strong customer-service mindset and great communication skills.
They excel at translating technical information and instructions into effective messages understandable to a variety of-users, and competently partner with them to identify and address their requirements and challenges.
They are proactive, adaptable, comfortable with ambiguity and change, but also methodical and process-orientated.
A robust team player, equally capable of working autonomously with a strong sense of accountability, they pride themselves of upholding and championing data integrity, accuracy and governance standards, and drive continuous improvement.
Responsibilities
Operational Support
Provide day-to-day administrative and technical support for SAP SuccessFactors, including Employee Central, Compensation, Performance, and Time Management modules
Act as first-line support for HRIS queries and coordinate with relevant stakeholders (local HR teams, other HRIS colleagues, IT department) to resolve issues, escalating if needed
Proactively manage shared HRIS inbox within SLA timeframes, demonstrating excellent customer service
Partner with relevant COE to ensure smooth delivery of cyclical activities (e.g. salary review, performance management), including any annual update
Support testing and deployment of SAP standard features through planned periodical releases
Gather knowledge of other HR technology tools, platform and systems as required to support local HR teams, particularly if there are interdependencies (e.g. integrations/interfaces) or overlaps with SAP SF
Perform other tasks as reasonably requested
Problem Solving & Root Cause Analysis
Lead investigations and root cause analysis system or data issues
Identify and advise on best practices and fit-for-purpose solutions, and partner with relevant stakeholders to determine the best course of action
Work with internal IT department and third-party suppliers to resolve system errors and incidents
System Development & Continuous Improvement
Proactively identify opportunities for improvement and put forward actionable recommendations
Collaborate with the HRIS Transformation Project team, local HR teams, internal IT and external partners to deliver any planned system improvements, acting as a trusted SME in respect of current system configuration, use, and processes
For the assigned HRIS Transformation Project workstreams, provide input into design and configuration decisions and lead other activities such as testing, downstream impact analysis, and embedding change into BAU practices
Continue to drive enhancements post-project to embed long-term value
Create and execute test scripts for new system features, patches, and upgrades.
Document test results and ensure issues are tracked and resolved before deployment
Data, Reporting & Analytics
Develop and maintain SAP SuccessFactors reports for both operational and management reporting needs, automating and simplifying access to information as much as possible
Gather, cleanse, manipulate and analyse data from both SAP SF and other sources to provide timely and accurate HR data and insight to the relevant stakeholders
Contribute to develop and deliver HR dashboards and insights, in partnership with COE colleagues
Governance & Compliance
Ensure system configuration and processes are globally consistent while complying with local legislation, and provide advice on how to balance global standardisation with local needs
Support data governance and provide evidence for quarterly SOX controls
Periodically conduct or lead/coordinate comprehensive data audit
Champion data integrity, accuracy, and compliance to SOX, GDPR and any applicable internal governance, ensuring they are embedded by design in all HR technology tool, activity, or process
HR Technology & Data Ambassador
Translate technical information and instructions into clear, user-friendly communications for HR and business users
Develop, maintain and deliver appropriate guides, documentation and training materials/sessions for both HR and general employee population, to ensure effective system adoption and reduce support queries
Establish effective two-ways communication with local HR teams, to disseminate system knowledge and gain better understanding of local practices and needs
Promotes data integrity, accuracy, and compliance by educating HR and business users on their important and impact on the business; demonstrates high standards and how each user can adhere to and uphold
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