Business Intelligence Business Analyst

It is an exciting time to join Nomad Foods. Due to the high growth of the business, Nomad Foods has a desire to become more data driven. Reporting into the Head of Reporting & Data Engineering, you will be working in a team responsible for ensuring that across Nomad Foods the right reporting is in place using the right technology including SAP Analytics Cloud and BW4HANA with the right data definitions captured, maintained, and published. The Reporting & Data Engineering Team will work with the IT Service Partner to ensure that reporting is being delivered to agreed timescales and to a high quality.

Stakeholder management is key with this role as it is vital to ensure that across Nomad Foods the required reporting is being delivered in as efficient way as possible and when required. The role will have specific responsibility for supporting our BI systems across the business, managing and delivering the BW/4HANA data and reporting, co‑ordinating the offshore agency support, liaising with internal stakeholders and leading and supporting business wide BI projects. In order to deliver certain projects, this role is required to build effective relationships with 3rd parties / contractors so that the team can be augmented to ensure smooth delivery.

Responsibilities

• Participating in incident management and day to day support, supporting the resolution of incidents in a timely manner with the correct documentation and communication to the internal Customer.
• Owns issue resolution & works with end users and 3rd party service providers to identify and resolve technical/application issues, escalating as required.
• Participating in troubleshooting and systems analysis, and recommends available options (any combination of process, system, data) for consideration with support of 3rd party service providers.
• Provides timely updates.
• Managing all reporting change requests and ensuring all procedures related to identification, changes, testing, documentation and communication of any modification to the system are followed, working closely with our third‑party support provider.
• Ensuring process and system integrity always within a SOX environment.
• Identifying opportunities for the business to simplify and standardise and create business advantage through both process and system improvements.
• Ensuring business capability to operate the solution effectively with minimal impact on business operations.
• Conducting detailed investigations and analysis of business issues and requirements.
• Understanding SAP Analytics Cloud (SAC) to be able to develop reports, as well as feedback on reports developed by partners.
• Investigation, analysis, design, build and testing of BI applications to create business advantage.
• Refining requirements and validating estimates from our third‑party support provider for value, cost and dependencies.
• Providing Business Process design and documentation expertise, recommend business process and/or system improvements using formal (and informal) techniques.
• Supporting the development and implementation of these improvements / new processes.
• Testing, implementing, and training in systems and facilitate system and user acceptance testing.
• Developing a broad understanding of Nomad processes, applications, and data flows, and a deeper knowledge across the Finance, Supply Chain and operations portfolio.

Qualifications

Essential

• Experience of work in a reporting / BI team.
• Experience of SAP reporting including SAP Analytics Cloud (SAC) & SAP BW.
• Good communication skills (written and verbal).
• Good presentation skills.
• Good Stakeholder Management skills.
• Experience of data modelling.
• Good experience of SQL.
• Service delivery and improvement mind set.
• Able to work as part of a small team from a remote location.
• Proactive, works with a sense of urgency, creative about how issues can be resolved, able to think analytically.
• Works collaboratively, constructively challenges, gets key stakeholders “on side”, delivers results through others.
• Problem solving: able to get to the heart of problem and its resolution by asking the right questions and ensuring the right options are explored and followed through to completion.
• Strong attention to detail.

Desirable

• FMCG / CPG experience.
• Experience of working with third party delivery organisations.
• Experience of other reporting tools such as Power BI or Cognos.
• Experience of SAP Business Data Cloud.
• Experience of ECC and S4HANA.
• Experience of BPC and SAC planning.