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- Tasks: Provide 1st and 2nd line support for Oracle NetSuite users and assist with software implementations.
- Company: Leading ERP consultancy in the UK with a supportive team culture.
- Benefits: Competitive salary, flexible bonuses, and extensive professional development opportunities.
- Why this job: Join a dynamic team and enhance your skills in a growing industry.
- Qualifications: Hands-on ERP experience and a customer-focused mindset.
- Other info: Great environment for career growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
A leading ERP consultancy in the UK seeks a Technical Support Specialist to join their NetSuite Support team. The role involves delivering 1st and 2nd line support to Oracle NetSuite users, assisting with software implementations, and maintaining documentation.
The ideal candidate should have hands-on ERP experience and a customer-focused mindset.
This position offers a competitive salary, flexible bonuses, and extensive professional development opportunities in a supportive environment.
Global NetSuite Support Consultant | ERP & Upgrades in Fleet employer: Nolan Business Solutions PLC.
Contact Detail:
Nolan Business Solutions PLC. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global NetSuite Support Consultant | ERP & Upgrades in Fleet
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP space and let them know you're on the hunt for a Global NetSuite Support Consultant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your NetSuite knowledge. We recommend going through common support scenarios and thinking about how you'd tackle them. This will show your potential employer that you're ready to hit the ground running!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at this leading ERP consultancy.
We think you need these skills to ace Global NetSuite Support Consultant | ERP & Upgrades in Fleet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on ERP experience and customer-focused mindset. We want to see how your skills align with the role of a Global NetSuite Support Consultant, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting Oracle NetSuite users and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills: In this role, you’ll be delivering 1st and 2nd line support, so it’s crucial to demonstrate your problem-solving abilities. Include examples in your application that highlight how you’ve tackled challenges in previous roles – we want to know how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our supportive environment!
How to prepare for a job interview at Nolan Business Solutions PLC.
✨Know Your NetSuite Inside Out
Make sure you brush up on your knowledge of Oracle NetSuite. Familiarise yourself with its features, common issues users face, and how to troubleshoot them. This will show the interviewers that you're not just familiar with the software but also ready to provide effective support.
✨Showcase Your Customer-Focused Mindset
Prepare examples from your past experiences where you've gone above and beyond for a customer. Highlight how you resolved their issues and ensured their satisfaction. This will demonstrate that you understand the importance of a customer-centric approach in technical support.
✨Be Ready for Scenario-Based Questions
Expect questions that put you in real-life support scenarios. Practice how you would handle different situations, such as a frustrated user or a complex software issue. This will help you articulate your problem-solving skills and your ability to stay calm under pressure.
✨Emphasise Your Documentation Skills
Since maintaining documentation is part of the role, be prepared to discuss your experience with creating and managing support documentation. Share how you ensure clarity and accessibility in your documentation, which can greatly aid both users and team members.
