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- Tasks: Support internal applications, resolve issues, and ensure smooth operations across the business.
- Company: Established property-focused organisation with a collaborative tech team.
- Benefits: Entry-level role with clear progression into development and a competitive salary.
- Other info: Office-based role in Chiswick with opportunities for growth and development.
- Why this job: Join a dynamic team and kickstart your tech career while solving real-world problems.
- Qualifications: Strong problem-solving skills, basic SQL knowledge, and good communication abilities.
The predicted salary is between 24000 - 24000 £ per year.
Our client, a well-established property-focused organisation, is looking to hire a Digital Support Engineer to join their internal technology team. Working closely with developers and product teams, you will support a range of internal systems, helping to resolve issues, investigate bugs, and ensure smooth day-to-day operations across the business.
Key Responsibilities:
- Provide support for internal applications used across multiple sites.
- Investigate and resolve issues raised via a ticketing system.
- Log and track bugs, working with developers to deliver fixes.
- Perform data investigations and updates within SQL Server.
- Communicate with users via phone, email, and online tools.
- Prioritise and manage incoming support requests.
Skills & Experience:
- Strong problem-solving ability and attention to detail.
- Good communication skills.
- Basic experience with SQL.
- Familiarity with ticketing tools (e.g. Jira) is beneficial.
- Ability to understand and troubleshoot technical issues.
- Comfortable using Microsoft Office tools.
This is an excellent entry-level opportunity to join a collaborative tech team, with clear progression into development roles over time.
Location: Chiswick (Fully Office Based)
Salary: £24,000
Type: Permanent
Applicants must have the right to work in the UK.
Development Support Engineer in Sheffield employer: Noir
Contact Detail:
Noir Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Support Engineer in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for Digital Support Engineer roles and practice your answers. Make sure you can talk about your SQL experience and how you've tackled technical issues in the past.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss specific examples where you've resolved issues or improved processes. This will demonstrate your ability to handle the responsibilities of the role.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Development Support Engineer in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL and any relevant application support roles. We want to see how your skills match the job description, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Digital Support Engineer role and how your background makes you a great fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since you'll be communicating with users and developers, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've successfully resolved a technical issue in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Noir
✨Know Your Tech Stack
Familiarise yourself with the tech stack mentioned in the job description, especially SQL Server and Jira. Brush up on your basic SQL skills and be ready to discuss how you've used them in past experiences or projects.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific bugs you've resolved or support requests you've managed, and be ready to explain your thought process during those situations.
✨Communicate Clearly
Since you'll be communicating with users via various channels, practice explaining technical concepts in simple terms. This will show that you can bridge the gap between tech and non-tech users effectively.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team dynamics or the types of internal applications you'll be supporting. This shows your genuine interest in the role and helps you assess if it's the right fit for you.