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- Tasks: Lead service delivery for a top British brand's ecommerce platforms and integrations.
- Company: Join a heritage brand known for quality and craftsmanship, embracing modern tech.
- Benefits: Competitive salary, bonuses, and benefits in a hybrid work environment.
- Why this job: Be at the forefront of transforming digital experiences and enhancing customer satisfaction.
- Qualifications: Experience in ecommerce service delivery, cloud technologies, and Agile methodologies.
- Other info: Opportunity to drive continuous improvement in a dynamic and collaborative setting.
The predicted salary is between 50000 - 55000 £ per year.
Our client is a quintessentially British heritage brand with a long-standing reputation for craftsmanship, quality, and timeless style. With a rapidly growing ecommerce function and continued investment in modern ecommerce platforms, cloud technologies, and integrations, they are transforming their digital offering to deliver a best-in-class customer experience.
They are seeking an Ecommerce Service Delivery Manager to take ownership of service delivery across their digital ecosystem. This is a hands-off role where you will work closely with development teams, stakeholders, and third-party partners, ensuring all work across ecommerce platforms, integrations, and cloud-based systems is delivered efficiently and aligned to business goals.
As an Ecommerce Service Delivery Manager, you will oversee end-to-end service delivery, managing roadmaps, dependencies, and risks across multiple projects. You will play a key role in coordinating integrations across payment gateways, CRM, analytics, and fulfilment systems, while ensuring strong QA and CI/CD processes are followed to maintain platform stability and performance.
Working in an Agile environment, the Ecommerce Service Delivery Manager will act as the bridge between technical and non-technical teams, ensuring clear communication and successful delivery across all ecommerce platforms. Your experience in cloud environments, service delivery, and managing complex integrations will be key to driving continuous improvement.
To be successful in this Ecommerce Service Delivery Manager role, you will have proven experience across service delivery, ecommerce platforms, and cloud technologies, alongside a strong understanding of integrations, Agile delivery, and modern development practices such as CI/CD and QA.
Up to 55K + Benefits + Bonus
ECommerce Service Delivery Manager in London employer: Noir
Contact Detail:
Noir Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ECommerce Service Delivery Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the ecommerce and tech space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your experience with service delivery, cloud technologies, and integrations. This is your chance to shine and demonstrate how you can add value to potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on Agile methodologies and CI/CD processes. Be ready to discuss how you've successfully managed projects and delivered results in previous roles. Practice makes perfect, so consider mock interviews with friends or mentors.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Tailor your application to highlight your experience with ecommerce platforms and service delivery, and let us help you land that dream job!
We think you need these skills to ace ECommerce Service Delivery Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Ecommerce Service Delivery Manager role. Highlight your experience with ecommerce platforms, cloud technologies, and Agile methodologies to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about service delivery in ecommerce and how your background aligns with our client's needs. Be specific about your achievements and how they relate to the job.
Showcase Your Technical Skills: Don’t forget to mention your technical expertise! Whether it's CI/CD processes, QA practices, or managing integrations, make sure we see how your skills can contribute to delivering a best-in-class customer experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Noir
✨Know Your Tech Stack
Familiarise yourself with the specific technologies mentioned in the job description, like cloud platforms and ecommerce systems. Be ready to discuss how your experience aligns with these tools and how you've used them in past roles.
✨Showcase Your Agile Experience
Since this role involves working in an Agile environment, prepare examples of how you've successfully managed projects using Agile methodologies. Highlight your ability to adapt and communicate effectively between technical and non-technical teams.
✨Demonstrate Service Delivery Skills
Be prepared to discuss your approach to service delivery management. Share specific instances where you’ve overseen end-to-end delivery, managed roadmaps, or mitigated risks across multiple projects to ensure alignment with business goals.
✨Prepare for Integration Discussions
Given the focus on integrations with payment gateways, CRM, and analytics, think of examples where you've coordinated complex integrations. Discuss the challenges you faced and how you ensured strong QA and CI/CD processes were followed.