At a Glance
- Tasks: Support internal applications, resolve issues, and ensure smooth operations across the business.
- Company: Established property-focused organisation with a collaborative tech team.
- Benefits: Competitive salary, clear progression into development roles, and supportive work environment.
- Other info: Great entry-level opportunity with potential for growth in the tech field.
- Why this job: Kickstart your tech career and make a real impact in a dynamic team.
- Qualifications: Strong problem-solving skills, basic SQL experience, and good communication abilities.
The predicted salary is between 24000 - 24000 £ per year.
Our client, a well-established property-focused organisation, is looking to hire a Digital Support Engineer to join their internal technology team. Working closely with developers and product teams, you will support a range of internal systems, helping to resolve issues, investigate bugs, and ensure smooth day-to-day operations across the business.
Key Responsibilities:
- Provide support for internal applications used across multiple sites.
- Investigate and resolve issues raised via a ticketing system.
- Log and track bugs, working with developers to deliver fixes.
- Perform data investigations and updates within SQL Server.
- Communicate with users via phone, email, and online tools.
- Prioritise and manage incoming support requests.
Skills & Experience:
- Strong problem-solving ability and attention to detail.
- Good communication skills.
- Basic experience with SQL.
- Familiarity with ticketing tools (e.g. Jira) is beneficial.
- Ability to understand and troubleshoot technical issues.
- Comfortable using Microsoft Office tools.
This is an excellent entry-level opportunity to join a collaborative tech team, with clear progression into development roles over time.
Location: Chiswick (Fully Office Based)
Salary: £24,000
Type: Permanent
Applicants must have the right to work in the UK.
Development Support Engineer in Leeds employer: Noir
Join a dynamic and supportive team at our well-established property-focused organisation in Chiswick, where you will have the opportunity to grow your skills as a Digital Support Engineer. With a strong emphasis on collaboration and professional development, we offer a clear pathway for progression into development roles, alongside a positive work culture that values communication and teamwork. Enjoy the benefits of working in a vibrant office environment, where your contributions directly impact the smooth operation of our internal systems.
StudySmarter Expert Advice🤫
We think this is how you could land Development Support Engineer in Leeds
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Noir values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Noir might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Noir!
✨Direct Apply to Noir
Let's not forget to apply directly through the Noir website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Development Support Engineer in Leeds
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Noir.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Noir. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Noir
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
