Noir is seeking an experienced Service Delivery and Support Manager to lead the service centre and delivery teams within a leading investment bank in London. The role focuses on day-to-day IT operations, incident and problem management, and continual service improvement.
You will own major incident management, change enablement, CAB coordination, and the transition of projects into ongoing support, while ensuring clear stakeholder communication across the business and with vendors.
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Lead IT Service Delivery & Support – Hybrid, London employer: Noir
Noir is an exceptional employer that champions innovation and professional growth, offering a dynamic work culture where talent is recognised and nurtured. With the flexibility of remote work within the UK and global travel benefits, employees can enjoy a balanced lifestyle while engaging in cutting-edge projects and expanding their technical expertise through comprehensive training and collaborative knowledge-sharing initiatives.
