At a Glance
- Tasks: Support internal applications, resolve issues, and ensure smooth operations across the business.
- Company: Established property-focused organisation with a collaborative tech team.
- Benefits: Entry-level role with clear progression into development and a competitive salary.
- Other info: Office-based role in Chiswick with opportunities for growth and development.
- Why this job: Join a dynamic team and kickstart your tech career while solving real-world problems.
- Qualifications: Strong problem-solving skills, basic SQL experience, and good communication abilities.
The predicted salary is between 24000 - 24000 £ per year.
Our client, a well-established property-focused organisation, is looking to hire a Digital Support Engineer to join their internal technology team. Working closely with developers and product teams, you will support a range of internal systems, helping to resolve issues, investigate bugs, and ensure smooth day-to-day operations across the business.
Key Responsibilities:
- Provide support for internal applications used across multiple sites.
- Investigate and resolve issues raised via a ticketing system.
- Log and track bugs, working with developers to deliver fixes.
- Perform data investigations and updates within SQL Server.
- Communicate with users via phone, email, and online tools.
- Prioritise and manage incoming support requests.
Skills & Experience:
- Strong problem-solving ability and attention to detail.
- Good communication skills.
- Basic experience with SQL.
- Familiarity with ticketing tools (e.g. Jira) is beneficial.
- Ability to understand and troubleshoot technical issues.
- Comfortable using Microsoft Office tools.
This is an excellent entry-level opportunity to join a collaborative tech team, with clear progression into development roles over time.
Location: Chiswick (Fully Office Based)
Salary: £24,000
Type: Permanent
Applicants must have the right to work in the UK.
Development Support Engineer in Ipswich employer: Noir
Join a dynamic and supportive team at our well-established property-focused organisation in Chiswick, where you will have the opportunity to grow your skills as a Digital Support Engineer. With a strong emphasis on collaboration and employee development, we offer a clear pathway for progression into development roles, alongside a vibrant work culture that values innovation and teamwork. Enjoy the benefits of working in a fully office-based environment that fosters professional growth and meaningful contributions to our internal systems.
StudySmarter Expert Advice🤫
We think this is how you could land Development Support Engineer in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for Digital Support Engineer roles and practice your answers. We recommend using the STAR method to structure your responses – it’ll help you showcase your problem-solving skills effectively.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with SQL or ticketing tools like Jira, make sure to highlight that in conversations. We want to see how you can bring value to the team right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Development Support Engineer in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with SQL and any relevant application support roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Digital Support Engineer role and how your background makes you a great fit. We love seeing genuine enthusiasm!
Show Off Your Communication Skills:Since you'll be communicating with users and developers, it's important to demonstrate your communication skills in your application. Whether it's through your CV or cover letter, make sure we can see that you can convey technical information clearly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Noir
✨Know Your Tech Stack
Make sure you brush up on your SQL skills and get familiar with the tools mentioned in the job description, like Jira and Microsoft Office. Being able to discuss how you've used these technologies in past experiences will show that you're ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled technical issues in the past. Think about specific bugs you've resolved or support requests you've managed. This will demonstrate your strong problem-solving ability and attention to detail, which are key for this role.
✨Practice Your Communication
Since you'll be communicating with users via phone, email, and online tools, practice explaining technical concepts in simple terms. You want to show that you can bridge the gap between tech and non-tech users effectively.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its internal systems. Understanding their business model and how technology supports it will help you tailor your answers and show genuine interest in the role. Plus, it’ll give you a leg up when discussing how you can contribute to their success.
