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- Tasks: Support internal applications, resolve issues, and ensure smooth operations across the business.
- Company: Established property-focused organisation with a collaborative tech team.
- Benefits: Competitive salary, clear progression into development roles, and supportive work environment.
- Other info: Great entry-level opportunity with potential for growth in tech.
- Why this job: Kickstart your tech career and make a real impact in a dynamic team.
- Qualifications: Strong problem-solving skills, basic SQL experience, and good communication abilities.
The predicted salary is between 24000 - 24000 £ per year.
Our client, a well-established property-focused organisation, is looking to hire a Digital Support Engineer to join their internal technology team. Working closely with developers and product teams, you will support a range of internal systems, helping to resolve issues, investigate bugs, and ensure smooth day-to-day operations across the business.
Key Responsibilities:
- Provide support for internal applications used across multiple sites.
- Investigate and resolve issues raised via a ticketing system.
- Log and track bugs, working with developers to deliver fixes.
- Perform data investigations and updates within SQL Server.
- Communicate with users via phone, email, and online tools.
- Prioritise and manage incoming support requests.
Skills & Experience:
- Strong problem-solving ability and attention to detail.
- Good communication skills.
- Basic experience with SQL.
- Familiarity with ticketing tools (e.g. Jira) is beneficial.
- Ability to understand and troubleshoot technical issues.
- Comfortable using Microsoft Office tools.
This is an excellent entry-level opportunity to join a collaborative tech team, with clear progression into development roles over time.
Location: Chiswick (Fully Office Based)
Salary: £24,000
Type: Permanent
Applicants must have the right to work in the UK.
Development Support Engineer in Glasgow employer: Noir
Contact Detail:
Noir Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Support Engineer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for Digital Support Engineer roles and practice your answers. We recommend using the STAR method to structure your responses – it really helps showcase your problem-solving skills.
✨Tip Number 3
Show off your skills! If you’ve got any projects or experiences that highlight your SQL knowledge or application support abilities, make sure to bring them up during interviews. Real-world examples can set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals to join our tech team. Plus, applying directly can sometimes give you a better chance of getting noticed.
We think you need these skills to ace Development Support Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL and any relevant application support roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the Digital Support Engineer role and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: Since you'll be communicating with users and developers, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to proofread for any typos or errors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Noir
✨Know Your Tech Stack
Make sure you brush up on your SQL skills and get familiar with the basics of application support. Understanding how SQL Server works and being able to discuss your experience with it will show that you're ready to tackle the technical challenges of the role.
✨Familiarise Yourself with Jira
Since the job mentions using ticketing tools like Jira, it’s a good idea to have a basic understanding of how it works. If you can, try to explore its features beforehand so you can confidently discuss how you would manage and track support requests during the interview.
✨Practice Problem-Solving Scenarios
Prepare for questions that test your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues or bugs. This will help demonstrate your analytical skills and attention to detail, which are crucial for this role.
✨Communicate Clearly
Since you'll be communicating with users via various channels, practice articulating your thoughts clearly and concisely. Whether it's explaining a technical issue or discussing a solution, strong communication skills will set you apart from other candidates.