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- Tasks: Support internal applications, resolve issues, and ensure smooth operations across the business.
- Company: Established property-focused organisation with a collaborative tech team.
- Benefits: Competitive salary, clear progression into development roles, and supportive work environment.
- Why this job: Kickstart your tech career and make a real impact in a dynamic team.
- Qualifications: Strong problem-solving skills, basic SQL experience, and good communication abilities.
- Other info: Great entry-level opportunity with potential for growth in tech.
The predicted salary is between 24000 - 24000 £ per year.
Our client, a well-established property-focused organisation, is looking to hire a Digital Support Engineer to join their internal technology team. Working closely with developers and product teams, you will support a range of internal systems, helping to resolve issues, investigate bugs, and ensure smooth day-to-day operations across the business.
Key Responsibilities:
- Provide support for internal applications used across multiple sites.
- Investigate and resolve issues raised via a ticketing system.
- Log and track bugs, working with developers to deliver fixes.
- Perform data investigations and updates within SQL Server.
- Communicate with users via phone, email, and online tools.
- Prioritise and manage incoming support requests.
Skills & Experience:
- Strong problem-solving ability and attention to detail.
- Good communication skills.
- Basic experience with SQL.
- Familiarity with ticketing tools (e.g. Jira) is beneficial.
- Ability to understand and troubleshoot technical issues.
- Comfortable using Microsoft Office tools.
This is an excellent entry-level opportunity to join a collaborative tech team, with clear progression into development roles over time.
Location: Chiswick (Fully Office Based)
Salary: £24,000
Type: Permanent
Applicants must have the right to work in the UK.
Development Support Engineer in Edinburgh employer: Noir
Contact Detail:
Noir Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Support Engineer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for Digital Support Engineer roles and practice your answers. We recommend using the STAR method to structure your responses – it’ll help you showcase your problem-solving skills effectively.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with SQL or ticketing tools like Jira, make sure to highlight that in conversations. We want to see how you can bring value to the team right from the get-go.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Development Support Engineer in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL and any relevant application support roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Digital Support Engineer role and how your background makes you a great fit. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: Since you'll be communicating with users and developers, it's important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Noir
✨Know Your Tech Stack
Make sure you brush up on your SQL skills and get familiar with the basics of application support. Understanding how SQL Server works and being able to discuss it confidently will show that you're ready to tackle the technical challenges of the role.
✨Familiarise Yourself with Jira
Since the job mentions using ticketing tools like Jira, it’s a good idea to have a basic understanding of how it works. Try to explore its features and maybe even set up a mock project to get hands-on experience. This will help you speak more knowledgeably about how you would manage support requests.
✨Practice Problem-Solving Scenarios
Prepare for the interview by thinking through common technical issues you might encounter in this role. Practising how you would approach troubleshooting and resolving these problems can give you a solid edge during the interview.
✨Communicate Clearly
Since you'll be communicating with users via various channels, practice articulating your thoughts clearly and concisely. You might want to do some mock interviews with friends or family to refine your communication skills, especially when explaining technical concepts.