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- Tasks: Support internal applications, resolve issues, and ensure smooth operations across the business.
- Company: Established property-focused organisation with a collaborative tech team.
- Benefits: Entry-level role with clear progression into development and a competitive salary.
- Why this job: Join a dynamic team and kickstart your tech career while solving real-world problems.
- Qualifications: Strong problem-solving skills, basic SQL experience, and good communication abilities.
- Other info: Office-based role in Chiswick with opportunities for growth and development.
The predicted salary is between 24000 - 24000 £ per year.
Our client, a well-established property-focused organisation, is looking to hire a Digital Support Engineer to join their internal technology team. Working closely with developers and product teams, you will support a range of internal systems, helping to resolve issues, investigate bugs, and ensure smooth day-to-day operations across the business.
Key Responsibilities:
- Provide support for internal applications used across multiple sites.
- Investigate and resolve issues raised via a ticketing system.
- Log and track bugs, working with developers to deliver fixes.
- Perform data investigations and updates within SQL Server.
- Communicate with users via phone, email, and online tools.
- Prioritise and manage incoming support requests.
Skills & Experience:
- Strong problem-solving ability and attention to detail.
- Good communication skills.
- Basic experience with SQL.
- Familiarity with ticketing tools (e.g. Jira) is beneficial.
- Ability to understand and troubleshoot technical issues.
- Comfortable using Microsoft Office tools.
This is an excellent entry-level opportunity to join a collaborative tech team, with clear progression into development roles over time.
Location: Chiswick (Fully Office Based)
Salary: £24,000
Type: Permanent
Applicants must have the right to work in the UK.
Development Support Engineer in Colchester employer: Noir
Contact Detail:
Noir Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Support Engineer in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for Digital Support Engineer roles and practice your answers. Make sure you can talk about your problem-solving skills and any experience with SQL or ticketing tools like Jira.
✨Tip Number 3
Show off your skills! If you’ve worked on any relevant projects or have examples of troubleshooting issues, be ready to discuss them. Real-life scenarios can really impress interviewers and show you’re the right fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to get noticed by our team directly.
We think you need these skills to ace Development Support Engineer in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL and any relevant application support roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Digital Support Engineer role and how your background makes you a great fit. Keep it friendly and professional – we love a bit of personality!
Show Off Your Communication Skills: Since you'll be communicating with users and developers, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've successfully resolved a technical issue in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Noir
✨Know Your Tech Stack
Make sure you brush up on your SQL skills and get familiar with the basics of application support. Understanding how SQL Server works and being able to troubleshoot common issues will show that you're ready to dive into the role.
✨Familiarise Yourself with Jira
Since the job mentions using ticketing tools like Jira, it’s a good idea to have a basic understanding of how it works. Try to learn how to log and track bugs, as well as manage support requests. This will demonstrate your proactive approach to problem-solving.
✨Practice Your Communication Skills
As you'll be communicating with users via phone, email, and online tools, practice explaining technical issues in simple terms. Being able to convey complex information clearly is key, so consider doing mock interviews or role-playing scenarios.
✨Show Your Problem-Solving Ability
Prepare examples from your past experiences where you've successfully resolved issues or investigated bugs. Highlight your attention to detail and how you prioritised tasks, as these are crucial skills for a Digital Support Engineer.