At a Glance
- Tasks: Oversee service delivery across digital platforms and manage project roadmaps.
- Company: A prestigious British heritage brand known for quality and craftsmanship.
- Benefits: Competitive salary, bonuses, and benefits with a hybrid work model.
- Other info: Opportunity to work in an Agile environment with strong career growth potential.
- Why this job: Join a dynamic team transforming ecommerce for a leading brand.
- Qualifications: Experience in service delivery, ecommerce platforms, and cloud technologies required.
The predicted salary is between 55000 - 55000 £ per year.
Ecommerce Service Delivery Manager – London/Hybrid
Our client is a quintessentially British heritage brand with a long-standing reputation for craftsmanship, quality, and timeless style. With a rapidly growing ecommerce function and continued investment in modern ecommerce platforms, cloud technologies, and integrations, they are transforming their digital offering to deliver a best‑in‑class customer experience.
About the Role
They are seeking an Ecommerce Service Delivery Manager to take ownership of service delivery across their digital ecosystem. This is a hands‑off role where you will work closely with development teams, stakeholders, and third‑party partners, ensuring all work across ecommerce platforms, integrations, and cloud‑based systems is delivered efficiently and aligned to business goals.
Key Responsibilities
- Oversee end‑to‑end service delivery, managing roadmaps, dependencies, and risks across multiple projects.
- Coordinate integrations across payment gateways, CRM, analytics, and fulfilment systems.
- Ensure strong QA and CI/CD processes are followed to maintain platform stability and performance.
- Act as the bridge between technical and non‑technical teams, ensuring clear communication and successful delivery across all ecommerce platforms.
Your experience in cloud environments, service delivery, and managing complex integrations will be key to driving continuous improvement.
Qualifications
To be successful in this Ecommerce Service Delivery Manager role, you will have proven experience across service delivery, ecommerce platforms, and cloud technologies, alongside a strong understanding of integrations, Agile delivery, and modern development practices such as CI/CD and QA.
Compensation
Up to £55,000 + Bens + Bonus
ECommerce Delivery Manager London employer: Noir Consulting
As a leading British heritage brand, our client offers an exceptional work environment that values craftsmanship and innovation. Employees benefit from a hybrid working model, fostering a flexible and collaborative culture that encourages professional growth and development. With ongoing investments in cutting-edge ecommerce technologies, this role provides a unique opportunity to be at the forefront of digital transformation while contributing to a brand renowned for its quality and style.
StudySmarter Expert Advice🤫
We think this is how you could land ECommerce Delivery Manager London
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce and service delivery space on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on Agile methodologies and cloud technologies. We recommend having specific examples ready that showcase your experience with integrations and service delivery. This will help you stand out as the ideal candidate!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Check out our website for roles that match your skills in ecommerce and service delivery. It’s all about finding the right fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace ECommerce Delivery Manager London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Ecommerce Service Delivery Manager role. Highlight your experience in service delivery, ecommerce platforms, and cloud technologies to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects where you've managed integrations or worked in Agile environments to show us what you can bring to the table.
Showcase Your Communication Skills:Since this role involves bridging technical and non-technical teams, make sure to demonstrate your communication skills in your application. Use clear and concise language to convey your ideas and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Noir Consulting
✨Know Your Ecommerce Stuff
Make sure you brush up on your knowledge of ecommerce platforms and cloud technologies. Be ready to discuss how you've managed service delivery in the past, especially in relation to integrations and Agile methodologies. This will show that you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
As a bridge between technical and non-technical teams, communication is key. Prepare examples of how you've facilitated clear communication in previous roles. Think about times when you resolved misunderstandings or ensured everyone was on the same page during a project.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in service delivery and how you overcame them. Highlight your approach to managing risks and dependencies across projects, as this will demonstrate your ability to think critically and act decisively.
✨Familiarise Yourself with Their Brand
Research the company’s heritage and values. Understanding their commitment to craftsmanship and quality will help you align your answers with their brand ethos. This shows genuine interest and can set you apart from other candidates.
