At a Glance
- Tasks: Support internal applications, resolve issues, and ensure smooth operations.
- Company: Established property-focused organisation with a collaborative tech team.
- Benefits: Competitive salary, clear progression into development roles, and supportive work environment.
- Other info: Great entry-level role with opportunities for growth in the tech field.
- Why this job: Kickstart your tech career and make a real impact in a dynamic team.
- Qualifications: Strong problem-solving skills, basic SQL experience, and good communication abilities.
The predicted salary is between 24000 - 24000 £ per year.
Our client, a well-established property-focused organisation, is looking to hire a Digital Support Engineer to join their internal technology team. Working closely with developers and product teams, you will support a range of internal systems, helping to resolve issues, investigate bugs, and ensure smooth day-to-day operations across the business.
Key Responsibilities
- Provide support for internal applications used across multiple sites.
- Investigate and resolve issues raised via a ticketing system.
- Log and track bugs, working with developers to deliver fixes.
- Perform data investigations and updates within SQL Server.
- Communicate with users via phone, email, and online tools.
- Prioritise and manage incoming support requests.
Skills & Experience
- Strong problem‑solving ability and attention to detail.
- Good communication skills.
- Basic experience with SQL.
- Familiarity with ticketing tools (e.g. Jira) is beneficial.
- Ability to understand and troubleshoot technical issues.
- Comfortable using Microsoft Office tools.
This is an excellent entry‑level opportunity to join a collaborative tech team, with clear progression into development roles over time.
Location: Chiswick (Fully Office Based)
Salary: £24,000
Type: Permanent
Applicants must have the right to work in the UK.
Development Support Engineer in London employer: Noir Consulting
Contact Detail:
Noir Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or using online platforms can help you feel more confident. Focus on articulating your problem-solving abilities and technical knowledge.
✨Tip Number 3
Showcase your skills! If you’ve worked on any projects or have relevant experience, be ready to discuss them. Use examples that highlight your SQL knowledge and troubleshooting skills.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Development Support Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL and any relevant tech tools like Jira. We want to see how your skills match the job description, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Digital Support Engineer role and how your background makes you a great fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since you'll be communicating with users and developers, make sure your application reflects your good communication skills. Whether it's in your CV or cover letter, clarity and professionalism are key – we want to see that you can convey technical information effectively!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team in Chiswick!
How to prepare for a job interview at Noir Consulting
✨Know Your Tech Stack
Make sure you brush up on your SQL skills and get familiar with the basics of application support. Understanding how SQL Server works and being able to discuss your experience with it will show that you're ready to dive into the role.
✨Familiarise Yourself with Ticketing Systems
Since the job involves using tools like Jira, it’s a good idea to have a basic understanding of how ticketing systems operate. You could even create a mock ticket or two to demonstrate your familiarity during the interview.
✨Practice Problem-Solving Scenarios
Prepare for questions that test your problem-solving abilities. Think of examples where you've successfully resolved issues in the past, especially if they relate to tech or support roles. This will help you showcase your analytical skills.
✨Communicate Clearly
As you'll be communicating with users via various channels, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family to refine your communication style and ensure you come across as approachable and knowledgeable.