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For Companies At a Glance
- Tasks: Support internal applications, resolve issues, and ensure smooth operations.
- Company: Established property-focused organisation with a collaborative tech team.
- Benefits: Competitive salary, clear progression into development roles, and supportive environment.
- Why this job: Kickstart your tech career and make a real impact in a dynamic team.
- Qualifications: Strong problem-solving skills, basic SQL experience, and good communication.
- Other info: Great entry-level opportunity with potential for growth.
The predicted salary is between 24000 - 24000 ÂŁ per year.
Our client, a well-established property-focused organisation, is looking to hire a Digital Support Engineer to join their internal technology team. Working closely with developers and product teams, you will support a range of internal systems, helping to resolve issues, investigate bugs, and ensure smooth day-to-day operations across the business.
Key Responsibilities
- Provide support for internal applications used across multiple sites.
- Investigate and resolve issues raised via a ticketing system.
- Log and track bugs, working with developers to deliver fixes.
- Perform data investigations and updates within SQL Server.
- Communicate with users via phone, email, and online tools.
- Prioritise and manage incoming support requests.
Skills & Experience
- Strong problemâsolving ability and attention to detail.
- Good communication skills.
- Basic experience with SQL.
- Familiarity with ticketing tools (e.g. Jira) is beneficial.
- Ability to understand and troubleshoot technical issues.
- Comfortable using Microsoft Office tools.
This is an excellent entryâlevel opportunity to join a collaborative tech team, with clear progression into development roles over time.
Location: Chiswick (Fully Office Based)
Salary: ÂŁ24,000
Type: Permanent
Applicants must have the right to work in the UK.
Development Support Engineer employer: Noir Consulting
Contact Detail:
Noir Consulting Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Development Support Engineer
â¨Tip Number 1
Get to know the company! Research their tech stack and understand how they use SQL and other tools. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
â¨Tip Number 2
Practice your problem-solving skills! Since this role involves troubleshooting, brush up on your ability to think critically about technical issues. You might even want to run through some common SQL queries or bug-fixing scenarios to feel more prepared.
â¨Tip Number 3
Donât underestimate the power of communication! Be ready to explain your thought process clearly when discussing how youâd handle support requests. Good communication can set you apart from other candidates.
â¨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows youâre serious about joining our team. Letâs get you that job!
We think you need these skills to ace Development Support Engineer
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights your experience with SQL and any relevant tech tools like Jira. We want to see how your skills match up with what we're looking for, so donât be shy about showcasing your problem-solving abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre excited about the Digital Support Engineer role and how your background makes you a great fit. Keep it friendly and professional â we love a bit of personality!
Show Off Your Communication Skills: Since you'll be communicating with users and developers, it's important to demonstrate your communication skills in your application. Whether itâs through your CV or cover letter, make sure you come across as approachable and clear.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy â just a few clicks and youâre done!
How to prepare for a job interview at Noir Consulting
â¨Know Your Tech Stack
Make sure you brush up on your SQL skills and get familiar with the basics of application support. Understanding how SQL Server works and being able to discuss your experience with it will show that you're ready to tackle the technical challenges of the role.
â¨Familiarise Yourself with Jira
Since the job mentions using ticketing tools like Jira, itâs a good idea to have a basic understanding of how it works. If you can, try to explore its features before the interview so you can confidently discuss how you would manage and track support requests.
â¨Practice Problem-Solving Scenarios
Prepare for questions that test your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues or bugs. This will help demonstrate your analytical skills and attention to detail, which are crucial for this role.
â¨Communicate Clearly
Since you'll be communicating with users via various channels, practice articulating your thoughts clearly and concisely. You might want to prepare a few examples of how you've effectively communicated technical information to non-technical users in the past.