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- Tasks: Own and optimise RMM platforms, drive automation, and enhance endpoint management.
- Company: Join Node4, a vibrant tech company focused on people and innovation.
- Benefits: Enjoy hybrid working, private medical insurance, 25 days holiday, and more.
- Why this job: Be a change maker in a dynamic environment with real impact on technology.
- Qualifications: 3+ years in MSP, strong RMM and endpoint management experience required.
- Other info: Join a diverse team with excellent career growth and continuous learning opportunities.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Become a change maker and join Node4. Node4 has a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you’re just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About The Role
The RMM Platform Engineer plays a key role in delivering and evolving Node4’s Remote Management & Monitoring capability. You’ll take ownership of monitoring, patching, automation and endpoint management platforms, ensuring they are secure, scalable and optimised for proactive managed service delivery. Working closely with engineering, service delivery and security teams, you’ll drive automation, reduce risk and continuously improve platform performance across our customer and internal environments.
Key responsibilities include:
- Administering and optimising our RMM platforms, including agent deployment, policies and structure
- Designing and delivering proactive monitoring and alerting to reduce noise and drive automation
- Building and maintaining scripts for self‑healing, patching and software deployment
- Owning patch management strategies across Windows, macOS, Linux and third‑party applications
- Managing endpoint security, EDR, backup and vulnerability management through RMM tooling
- Producing clear reporting on endpoint health, compliance and SLA performance
- Supporting escalations, major incidents and out‑of‑hours on‑call when required
- Maintaining accurate documentation for platform operations and wider teams
- Supporting acquisition due diligence and integration activities
- Driving continuous improvement, automation and platform innovation
What will you bring?
- At least 3 years’ experience supporting customers in an MSP environment
- Strong experience with RMM, monitoring and endpoint management tools (e.g. N‑Central, Site24x7 or similar)
- Solid knowledge of patch management, endpoint security and vulnerability management (e.g. SentinelOne)
- Experience with backup and data protection solutions
- Strong automation and scripting capability
- Confidence communicating with both technical and non‑technical stakeholders
- A proactive, structured and security‑focused mindset
- A genuine interest in technology, continuous improvement and platform excellence
What can we offer you?
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
RMM Platform Engineer employer: Node4
Contact Detail:
Node4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RMM Platform Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with Node4 employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or projects that highlight your RMM expertise, don’t hesitate to share them during interviews. It’s a great way to demonstrate your capabilities beyond just words.
✨Tip Number 3
Prepare for the interview by understanding Node4’s values and culture. Think about how your experience aligns with their mission of innovation and exceptional service. This will help you stand out as a candidate who truly fits in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Node4 team.
We think you need these skills to ace RMM Platform Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the RMM Platform Engineer role. Highlight your experience with RMM tools, automation, and endpoint management to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about technology and how your background aligns with our values at Node4. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s a successful project or a process you improved, we want to see how you’ve made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Node4
✨Know Your RMM Tools
Make sure you’re well-versed in the RMM, monitoring, and endpoint management tools mentioned in the job description. Brush up on your experience with tools like N-Central or Site24x7, and be ready to discuss how you've used them to optimise performance and drive automation.
✨Showcase Your Automation Skills
Since the role involves a lot of automation and scripting, prepare examples of scripts you've built for self-healing, patching, or software deployment. Be specific about the challenges you faced and how your solutions improved efficiency or reduced risk.
✨Communicate Clearly
You’ll need to communicate with both technical and non-technical stakeholders, so practice explaining complex concepts in simple terms. Think of examples where you successfully bridged the gap between tech and non-tech teams, showcasing your ability to adapt your communication style.
✨Emphasise Continuous Improvement
Node4 values innovation and continuous improvement, so come prepared with ideas on how you can contribute to these goals. Discuss any past experiences where you identified areas for improvement and implemented changes that had a positive impact on service delivery.