Node4 is seeking a 1st line support engineer to act as the entry point for all requests and tickets, liaising with 2nd line as needed. You will update customers through logging, research, action plans and escalation, while delivering high levels of professional communication.
Essentially, you will be the focal point of our managed services, helping clients maximise value from their technology investments and maintaining a strong customer service ethos across the team.
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1st Line IT Service Desk Engineer - Client-Focused Support in Long Eaton employer: Node4 Ltd
Node4 Ltd is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for a Marketing Data & Operations Specialist. With a hybrid working model, employees enjoy diverse benefits, including professional development opportunities and a supportive team environment that encourages growth and creativity. Located in a vibrant area, Node4 Ltd offers a unique chance to contribute to impactful marketing strategies while ensuring data integrity and compliance.
