Executive Assistant

The Executive Assistant will provide high‑level administrative, operational, and strategic support to two senior executives within a fast‑paced managed services technology business. This role requires exceptional judgment, discretion, and organisational skills, alongside a strong understanding of technology environments, client service operations, and commercial priorities. The ideal candidate is proactive, detail‑oriented, and comfortable managing competing priorities while acting as a trusted partner to senior leaders.

Responsibilities

• Provide comprehensive, right‑hand support to two executives, anticipating needs and enabling them to operate at maximum effectiveness.
• Manage complex calendars, including internal meetings, client engagements, and board‑level commitments.
• Coordinate domestic and international travel arrangements, including itineraries, accommodations, and expense management.
• Prepare agendas, presentations, briefing notes, and follow‑up actions for executive and client meetings.
• Act as a gatekeeper and first point of contact, handling confidential matters with discretion and professionalism.
• Provide light touch, ad‑hoc support to one or two other executives as and when required.
• Support preparation for leadership, board, and governance meetings, including papers, minutes, and action tracking.
• Assist with operational rhythms such as monthly business reviews, financial updates, and KPI reporting.
• Liaise with colleagues across technology, service delivery, sales, finance and people teams to ensure alignment and follow‑through.
• Track key actions, deadlines, and priorities to ensure commitments are met.
• Support ad‑hoc projects related to business growth, service improvement, or operational efficiency.
• Assist with coordination of client meetings, QBRs, and executive‑level engagements.
• Communicate professionally with clients, partners, vendors, and external stakeholders on behalf of executives.
• Maintain a polished and professional presence aligned with the company's brand and values.
• Manage and maintain accurate records, documents, and correspondence.
• Improve executive workflows, processes, and systems to enhance productivity.
• Ensure sensitive information is handled in accordance with data protection and security standards.

Qualifications

• Experience supporting more than one executive concurrently.
• Understanding of managed services models, SLAs, or technology delivery environments.
• Experience preparing board or leadership‑level materials.
• Proven experience as an Executive Assistant or senior administrative professional supporting executives.
• Excellent organisational skills with the ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills.
• High level of discretion, integrity, and confidentiality.
• Advanced capability with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams).
• Confidence working with senior leaders and influencing at all levels.
• Highly proactive, anticipatory, and solutions‑focused.
• Calm and composed under pressure.
• Detail‑oriented while maintaining a commercial, big‑picture mindset.
• Strong relationship builder with professional presence.
• Flexible and adaptable in a dynamic, growing business.
• Team player.

Benefits

• Hybrid Working.
• Private Medical Insurance or Company Paid Health Cash Plan.
• Employee Assistance Program.
• 25 days holiday plus your birthday off.
• Option to purchase additional holiday (up to 5 days).
• Company Pension Scheme.
• Life Assurance x 4.
• A diverse workforce.
• Employee investment with Node4 Training Academy.
• Family savings and shopping discounts through the Node4 benefits portal.
• Discounted Gym Membership.
• Modern facilities with open and welcoming breakout areas.
• Company Social events.
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit.