Support Worker

Purpose To carry out a range of tasks in support of, or the delivery of, the service. Scope of Work Role holders will undertake a range of routine procedures and use associated tools and equipment. Some personal initiative may be required. Key accountabilities : Supporting individuals with their personal care, which may include skin care, bathing or showering, shaving, oral care, intimate care and continence (including management of bladder and bowels), dressing/undressing and hair care.  Supporting individuals with housekeeping duties, such as cooking, cleaning, laundry, ironing, washing dishes and running errands; carrying out these tasks in full when individuals are unable to do so.  Promoting people’s rights and responsibilities  Working as an effective member of the team  Providing advice and information for service users and others where appropriate  Delivering agreed support packages to quality standards  Liaising with external professional groups e.g. GPs, Social Services, etc.  Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.  As appropriate, supporting services users to take their prescribed medication on time assisting them where necessary  Ensuring full risk assessments and risk management is delivered effectively.  Ensuring that work is undertaken in line with Health and Safety requirements  Assisting the facilitation of effective care pathways  Supporting individuals to achieve goals and objectives as set out in their care/support plans  Supporting and enabling individuals to access community based services and facilities. Health and Safety & Risk Management – To ensure a safe working environment for self and colleagues by:-  Ensuring good standard of housekeeping is maintained in own area  Ensuring risk assessments are completed when appropriate  Taking personal responsibility for own safety e.g. reporting concerns, ensuring appropriate vaccinations and eye tests etc. are obtained  Complying with all H&S policies and procedures including serious untoward incidents and accident reporting Service Support – To assist in the implementation, development and delivery of the service by:-.  Participating in the induction of new colleagues when required.  Delivering all tasks on time and to agreed quality standards  Participating in the service user reviews with line manager or other colleagues. Total staff overseen : None Internal contacts :  Service users  Service Manager/Team Leader/Line manager  Team Members External contacts  Carers/Friends/Family members  Regulatory bodies  Local community members Planning outlook  Provide in-depth key working services for (typically) 1:3 service users Financial authority  Responsible for handling petty cash for service user (typically £50-£100 but may be up to £500)