NOCN Group is an international charity which delivers future-fit skills solutions with social impact for colleges, training providers, employers and individuals. To find out more, visit our website.
Overview of the role
We are seeking a motivated and professional Product Operations Manager to join our Product Development team.
Reporting to the Group Head of Products, you will play a key role in delivering high-quality services aligned with NOCN’s strategic objectives.
Key Responsibilities
- Define and lead the sector operational strategy for qualifications, courses and assessment development, aligned to organisational priorities and regulatory expectations
- Lead on the sector strategy, identifying opportunities for growth, innovation, digitisation, and rationalisation
- Act as a senior authority on qualification design, assessment methodology, and awarding body best practice
- Champion innovation, including digital-first development approaches and modern assessment models
- Provide deep sector-specific insight to ensure all products reflect current industry standards, occupational competence, and future skills needs
- Ensure alignment to occupational standards, apprenticeship standards, and employer requirements where applicable
About You
- Level 2 in Literacy and Numeracy
- Level 4 or above in relevant sector or significant sector knowledge and experience
- Committed to continuing professional development
- Significant experience and evidence of curriculum management, qualification or programme operations and delivery.
- Significant experience managing projects, operational workflows, processes and delivery schedules
- Exceptional stakeholder management skills, including engagement with regulators and senior leadership
For the full job description, click here
Why Join NOCN Group?
Company values
· Responsive
· Supportive
· Honest
· Ethical
· Sustainable
· Respectful
· Innovative
What we can offer you
· We offer 38 days of annual leave this includes 8 bank holidays and 3 closure days between Christmas and New Year
· We can offer hybrid working
· 35-hour working week
· We can offer flexible working for a better work-life balance
· Buy/Sell Annual leave
· Flexible bank holidays for religious holidays
· Pension scheme
· Wellbeing support
· Training and development opportunities
· Free parking at both offices
· Life assurance
· Modern office spaces
· Enhanced family leave
· Optional tax-free childcare schemes
· Dress down Fridays
Please note: Due to the high volume of applications, we can only provide feedback at the interview stage.
As a proud member of both Disability Confident and Inclusive Employers standard, we celebrate and recognise the benefits of equity, diversity, inclusion and belonging. As such, we welcome and encourage applicants from all backgrounds, and should you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will do our best to accommodate.
Product Operations Manager (Skills for Life & Work) employer: NOCN Group
NOCN is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to professional development and a focus on quality assurance in the education sector, NOCN offers flexible working arrangements and opportunities for growth within a progressive organisation. Located in South London and Kent, employees benefit from being part of a leading national Awarding Organisation that values diversity and encourages collaboration across various sectors.
