NOCN Group in the United Kingdom is seeking a motivated Customer Co‑Ordinator on a 12‑month fixed term to join our CPCS Customer Services team. You will report to the Customer Services and Operations Team Leader and deliver high‑quality services aligned with NOCN's strategic objectives.
You will handle enquiries from cardholders, employers and third parties, provide guidance on scheme rules and applications, support customers using digital systems, and work across multiple functions.
#J-18808-LjbffrCustomer Experience Coordinator | Hybrid & Flexible Hours employer: NOCN Group
NOCN is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its employees. With a strong commitment to professional development and a focus on quality assurance in the education sector, NOCN offers flexible working arrangements and opportunities for growth within a progressive organisation. Located in South London and Kent, employees benefit from being part of a leading national Awarding Organisation that values diversity and encourages collaboration across various sectors.
