Nobul Resourcing Solutions Limited is hiring a Knowledge Base Specialist for a growing B2B SaaS business. This fully remote UK role focuses on owning the knowledge base, improving self-service, and aligning with Product and Engineering.
You will craft how-to guides and troubleshoot content for non-technical users, and drive ongoing content improvements. Work with Product and Engineering to capture changes, audit content, and design learning paths.
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Knowledge Base Architect (Remote, UK SaaS) employer: NOBUL RESOURCING SOLUTIONS LIMITED
Join a forward-thinking company in Newcastle that values innovation and customer satisfaction, offering a hybrid work environment that promotes flexibility and work-life balance. As a Technical Support Lead, you'll benefit from a collaborative culture that encourages professional growth through continuous learning and development opportunities, while also having the autonomy to shape support strategies that make a real impact. With a focus on employee well-being and a commitment to excellence, this is an ideal place for those looking to advance their careers in a meaningful way.
Contact Details:
NOBUL RESOURCING SOLUTIONS LIMITED Recruitment Team
