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- Tasks: Ensure safety and security for guests and staff while maintaining a welcoming environment.
- Company: Join the prestigious Nobu Hotel London, known for luxury and exceptional service.
- Benefits: Enjoy competitive salary, discounts, wellness initiatives, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values warmth, care, and integrity in every interaction.
- Qualifications: Minimum two years' experience in security, SIA licence preferred, and strong communication skills.
- Other info: Participate in exciting social events and enjoy up to 33 holiday days.
The predicted salary is between 39000 - 39000 £ per year.
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits: £39,000 including rooms service charge and benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 42 hours per week
Posted date: 03/03/2026
Closing date: 05/04/2026
As a Security Officer, you will play an essential role in ensuring the safety, security and wellbeing of our guests, colleagues and hotel. Acting as a visible and reassuring presence, you will support daily operations, respond to incidents with professionalism and care, and help maintain a safe and welcoming environment that reflects Nobu’s standards and values.
Responsibilities
- Ensure the safety, security and wellbeing of all guests, colleagues and the hotel at all times
- Patrol the hotel and surrounding areas, monitoring access points, equipment and surveillance systems
- Complete accurate incident and handover reports, maintaining clear records of events
- Carry out administrative duties during your shift, including logs and system updates
- Respond promptly and calmly to emergencies, providing assistance where required
- Assist with investigations and gather information when incidents occur
- Liaise with management, emergency services and relevant authorities when necessary
- Remain aware of VIP guests on shift and apply appropriate additional security measures
- Support day to day health and safety compliance across the hotel
- Act as a professional point of contact for guests and colleagues, resolving concerns with discretion
- Work collaboratively with all departments to uphold security procedures
- Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction
What We’re Looking For
You bring a minimum of two years’ experience as a Security Officer within a luxury hotel or property environment. You ideally hold a valid SIA licence and emergency first aid certification, with strong knowledge of health and safety, fire safety and security operations procedures. Confident working in a control room environment, you are observant, calm under pressure and professional in your approach. With strong communication skills and a guest focused mindset, you deliver security with warmth, care and integrity.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Mental Health First Aiders within the team and access to Hospitality Action
- Up to 33 holiday days through length of service (25 days on a 4 on 4 off pattern)
- Cycle to Work Scheme
- Season Ticket Loan
- Discounts on all food and beverage
- Free meals and refreshments while on duty
- Flu vaccinations and wellness initiatives
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
Security Officer in London employer: Nobu Hotel Portman Square
Contact Detail:
Nobu Hotel Portman Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Nobu or similar establishments. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching Nobu's values and culture. Think about how you can embody their core principles of Kokoro, Smile, Family & Crafted in your responses. Show them you're not just a fit for the role, but for the team!
✨Tip Number 3
Practice your situational responses! As a Security Officer, you'll need to handle various scenarios. Role-play with a friend or family member to get comfortable discussing how you'd respond to emergencies or guest concerns.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Nobu family. Let's get you that dream job!
We think you need these skills to ace Security Officer in London
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience as a Security Officer, especially in luxury environments. We want to see how you've handled situations and maintained safety in your past roles.
Be Professional and Personable: In your application, reflect the balance of professionalism and warmth that we value at Nobu. Use language that shows you can be both a reassuring presence and a competent security officer.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match our job description. Mention specific responsibilities and values from the listing that resonate with you.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Nobu Hotel London Portman Square.
How to prepare for a job interview at Nobu Hotel Portman Square
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of security protocols and procedures, especially those relevant to luxury hotels. Familiarise yourself with Nobu's values and how they relate to guest safety and wellbeing.
✨Showcase Your Experience
Be ready to discuss your previous experience as a Security Officer in detail. Highlight specific situations where you successfully handled incidents or emergencies, demonstrating your calmness under pressure and professionalism.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. Be prepared to answer questions about how you would handle various scenarios, ensuring you convey your guest-focused mindset.
✨Embody the Values
During the interview, reflect Nobu's core values of Kokoro, Smile, Family, and Crafted in your responses. Share examples of how you've embodied these values in your past roles, showing that you align with the hotel's culture and ethos.