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- Tasks: Create immaculate spaces and ensure exceptional guest comfort at Nobu Hotel.
- Company: Join the prestigious Nobu Hotel London Portman Square team.
- Benefits: Enjoy competitive salary, discounts, wellness initiatives, and up to 33 holiday days.
- Why this job: Be part of a luxury hospitality experience and make guests feel at home.
- Qualifications: Experience in luxury housekeeping and a keen eye for detail.
- Other info: Opportunities for career progression and innovative learning await you.
The predicted salary is between 31200 - 46800 £ per year.
Job Ref: NOB2543
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits: Salary up to £39,000 including service charge and benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours per week
Posted date: 06/01/2026
Closing date: 06/02/2026
The Role - Key Room Attendant
As a Key Room Attendant at Nobu Hotel London Portman Square, you’ll play a vital role in creating a serene and luxurious environment for our guests. With precision, care and Nobu’s signature attention to detail, you’ll ensure every room is spotless, every request is met promptly and every guest feels truly at home.
You will:
- Clean and prepare allocated rooms to the highest standards in a timely manner
- Check your own rooms thoroughly before sign-off by the Floor Housekeeper
- Perform a variety of cleaning tasks including sweeping, mopping, dusting and polishing
- Record and communicate guest preferences to enhance personalised service
- Respond quickly and efficiently to guest requests
- Report maintenance issues promptly using correct procedures
- Maintain housekeeping supplies and equipment with care
- Support and train new team members, fostering a collaborative environment
- Attend team briefings and contribute ideas for service improvement
- Demonstrate a proactive, positive approach to work and guest care
- Ensure compliance with safety procedures and statutory standards
- Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro
- Perform any other duties as required
What We’re Looking For
You bring experience in housekeeping within a luxury hospitality environment. You take pride in cleanliness, organisation and delivering exceptional guest experiences. With a keen eye for detail and a proactive attitude, you’ll help maintain Nobu’s reputation for excellence.
Benefits of Joining Our Team:
- £1000 Refer a Friend Scheme
- Two hotel-wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before.
Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
Key Room Attendant in London employer: Nobu Hotel Portman Square
Contact Detail:
Nobu Hotel Portman Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Room Attendant in London
✨Tip Number 1
Get to know the Nobu brand! Familiarise yourself with their values and what makes them unique. When you walk into that interview, let your passion for their ethos shine through – it’ll show you’re not just another candidate.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your experience aligns with the Key Room Attendant role. Be ready to share specific examples of how you've delivered exceptional guest experiences in the past.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury hospitality environment. Make sure you look polished and professional – it reflects your attention to detail and respect for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Key Room Attendant in London
Some tips for your application 🫡
Show Your Attention to Detail: In your application, highlight your experience with cleanliness and organisation. We want to see how you take pride in creating immaculate spaces, just like we do at Nobu.
Personalise Your Approach: Make sure to mention any specific experiences where you’ve gone above and beyond for guests. We love candidates who can demonstrate a proactive attitude and a knack for enhancing guest comfort.
Emphasise Team Spirit: Since we value collaboration, share examples of how you've supported or trained new team members in the past. This shows us you’re not just a great worker, but also a fantastic teammate!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Nobu Hotel Portman Square
✨Know the Nobu Values
Before your interview, take some time to familiarise yourself with Nobu's core values: Kokoro, Smile, Family, and Crafted. Think about how you can embody these values in your role as a Key Room Attendant and be ready to share examples of how you've demonstrated similar principles in your previous work.
✨Showcase Your Attention to Detail
As a Key Room Attendant, attention to detail is crucial. Prepare to discuss specific instances where your meticulousness made a difference in guest satisfaction or cleanliness. Bring up any relevant experience in luxury hospitality that highlights your ability to maintain high standards.
✨Be Ready for Practical Questions
Expect practical questions related to cleaning tasks and guest interactions. Brush up on your knowledge of cleaning techniques and equipment, and think about how you would handle various guest requests or maintenance issues. This will show that you're proactive and prepared.
✨Demonstrate Team Spirit
Nobu values collaboration, so be prepared to talk about your experience working in teams. Share examples of how you've supported colleagues or contributed to a positive team environment. Highlight any training or mentoring roles you've taken on, as this aligns with their focus on fostering a collaborative atmosphere.
