At a Glance
- Tasks: Lead hotel operations, enhance guest experiences, and drive team performance.
- Company: Join the prestigious Nobu Hotel London Portman Square.
- Benefits: Competitive salary, bonuses, 33 days holiday, and wellness initiatives.
- Other info: Dynamic environment with opportunities for growth and innovative learning.
- Why this job: Be part of a luxury brand and make a real impact in hospitality.
- Qualifications: Senior leadership experience in luxury hotels and strong operational skills.
The predicted salary is between 36000 - 60000 £ per year.
As Hotel Manager, you will be a key leader within the hotel, supporting the General Manager in overseeing all operational areas and delivering Nobu's vision of service excellence, commercial success and strong team culture. Acting as a role model for our values, you will lead with integrity, energy and entrepreneurial thinking, ensuring the hotel operates smoothly while continuously enhancing the guest journey and colleague experience.
You will:
- Work closely with the General Manager to oversee the day to day operation of the hotel
- Contribute to the strategic direction of the property as part of the Executive Committee
- Lead and advocate for the guest experience, ensuring brand standards are consistently delivered
- Drive operational performance across departments, balancing revenue growth and cost control
- Build revenue forecasts, supporting achievement of budgets, upsell targets and financial objectives
- Participate in marketing initiatives and commercial planning to support business growth
- Support vendor sourcing, quality control, purchasing and contract management
- Deputise for the General Manager in their absence, assuming full leadership responsibility
- Identify opportunities to improve efficiency, productivity and guest satisfaction
- Act as a visible and approachable leader for colleagues across the hotel
- Build strong relationships with Sales, Revenue, Reservations and operational departments
- Empower teams to deliver exceptional service to internal and external guests
- Ensure all statutory, health and safety and company standards are implemented and maintained
- Support the development and maintenance of departmental procedures to maximise performance
- Oversee the end to end guest journey, ensuring every guest experiences Omotenashi
- Provide coaching, guidance and leadership to managers and teams to enhance performance
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro
What We're Looking For:
You bring senior leadership experience within a luxury hotel environment, with strong operational and commercial awareness. You are a confident decision maker with the ability to inspire teams, drive performance and manage multiple priorities in a dynamic environment. Collaborative, strategic and guest focused, you lead with integrity and professionalism while maintaining a hands on approach to operations. Above all, you demonstrate passion for hospitality and the ability to deliver results through people, culture and service excellence.
Benefits of Joining Our Team:
- Competitive executive salary plus annual bonus and enhanced benefits
- 33 Days holiday
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals and refreshments while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
Hotel Manager employer: Nobu Hotel Portman Square
As a Hotel Manager at Nobu, you will thrive in a vibrant and dynamic work culture that prioritises service excellence and team engagement. With competitive salaries, comprehensive benefits including medical cover and generous holiday allowances, as well as unique opportunities for personal and professional growth within the prestigious Nobu portfolio, this role offers a rewarding career path in the heart of luxury hospitality. Join us to lead with integrity and passion, while enjoying exclusive perks like discounted stays and wellness initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for hospitality! When you get that interview, let your enthusiasm shine through. Share stories about how you've gone above and beyond for guests in the past. It’s all about demonstrating that you live and breathe the values of service excellence.
✨Tip Number 3
Research the company culture! Before your interview, dive deep into Nobu's values and mission. Tailor your responses to show how you align with their vision of Kokoro, Smile, Family & Crafted. This will help you stand out as a candidate who truly gets it.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it shows initiative and commitment. So, don’t hesitate – hit that apply button and let’s get the conversation started!
We think you need these skills to ace Hotel Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to service excellence and how you embody our core values of Kokoro, Smile, Family, and Crafted.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific requirements of the Hotel Manager role. Highlight your senior leadership experience and operational awareness, showing us why you're the perfect fit for Nobu.
Be Authentic and Personable:We want to get to know the real you! Use a friendly tone in your application and share personal anecdotes that demonstrate your leadership style and ability to inspire teams. Remember, we value authenticity!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and ensure it reaches the right people. We can't wait to hear from you!
How to prepare for a job interview at Nobu Hotel Portman Square
✨Know Your Nobu
Before the interview, dive deep into Nobu's brand values and service philosophy. Familiarise yourself with their unique approach to hospitality, especially the concept of Omotenashi. This will help you align your answers with their expectations and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Style
As a Hotel Manager, your leadership style is crucial. Prepare examples that highlight how you've inspired teams, driven performance, and managed multiple priorities in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Be Ready for Operational Scenarios
Expect questions about operational challenges and how you would handle them. Think of specific situations where you've improved efficiency or guest satisfaction. This shows your problem-solving skills and your ability to think on your feet, which is vital in a dynamic hotel environment.
✨Engage with Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the hotel's future goals, team culture, or how they measure success in guest experience. This not only shows your enthusiasm but also helps you assess if Nobu is the right fit for you.
