At a Glance
- Tasks: Lead hotel operations, enhance guest experiences, and drive team performance.
- Company: Join the prestigious Nobu brand known for luxury and excellence.
- Benefits: Competitive salary, bonuses, 33 days holiday, and wellness perks.
- Other info: Opportunities for growth within Nobu and exciting team events.
- Why this job: Be a key player in delivering exceptional hospitality and making a real impact.
- Qualifications: Senior leadership experience in luxury hotels and a passion for service.
The predicted salary is between 60000 - 80000 £ per year.
- Overview
- As Hotel Manager, you will be a key leader within the hotel, supporting the
General Manager in overseeing all operational areas and delivering Nobu’s vision of service excellence, commercial success and strong team culture.
You will act as a role model for our values, lead with integrity, energy and entrepreneurial thinking, and continuously enhance the guest journey, food and beverage experiences, and colleague engagement.
Responsibilities
- Work closely with the
- General Manager to oversee day‑to‑day operation of the hotel across
- Rooms and
Food & Beverage .
- Contribute to the strategic direction of the property as part of the Executive Committee.
- Lead and advocate for the guest experience across all touchpoints, including restaurants, bars, events and in‑room dining.
- Drive operational performance across departments, balancing revenue growth, cost control and service excellence.
- Provide visible leadership and support to the Food & Beverage division, ensuring standards, service flow and commercial targets are achieved.
- Build revenue forecasts, supporting the achievement of budgets, upsell targets and financial objectives across Rooms and F&B.
- Participate in marketing initiatives and commercial planning to support business growth, including restaurant and events performance.
- Support vendor sourcing, quality control, purchasing and contract management across operational areas.
- Deputise for the
General Manager in their absence, assuming full leadership responsibility.
- Identify opportunities to improve efficiency, productivity and guest satisfaction across the hotel.
- Act as a visible and approachable leader for colleagues across all departments.
- Build strong relationships with Sales, Revenue, Reservations, Culinary and operational teams.
- Empower teams to deliver exceptional service to internal and external guests.
- Ensure all statutory, health and safety and company standards are implemented and maintained.
- Support the development and maintenance of departmental procedures to maximise performance.
- Oversee the end‑to‑end guest journey, ensuring every guest experiences Omotenashi.
- Provide coaching, guidance and leadership to managers and teams to enhance performance.
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro.
Qualifications
- Senior leadership experience within a luxury hotel environment, with strong operational and commercial awareness across both Rooms and Food & Beverage.
- Confident decision maker with the ability to inspire teams, drive performance and manage multiple priorities in a dynamic environment.
- Strong understanding of restaurant and bar operations alongside hotel functions.
- Collaborative, strategic and guest‑first mindset.
- Passion for hospitality and the ability to deliver results through people, culture and service excellence.
Benefits
- Competitive hotel executive salary plus annual bonus and enhanced pension.
- Medical and dental cover.
- 33 days holiday.
- Two hotel‑wide social events each year, including our Employee Awards Night.
- Discounted overnight stays across Nobu properties worldwide.
- Discounted Pilates classes and wellness treatments.
- Opportunities to progress within our hotel and the wider Nobu portfolio.
- Innovative learning and development opportunities.
- Exciting wellness and volunteering initiatives.
- Life Assurance Scheme.
- Cycle to Work Scheme.
- Discounts on all food and beverage.
- Free meals and refreshments while on duty.
- #J-18808-Ljbffr
Hotel Manager in City of Westminster employer: Nobu Hotel Portman Square
As a Hotel Manager at Nobu, you will thrive in a vibrant and dynamic work culture that prioritises service excellence and team engagement. With competitive salaries, comprehensive benefits including medical cover and generous holiday allowances, as well as unique opportunities for personal and professional growth within the prestigious Nobu portfolio, this role offers a rewarding career path in the heart of luxury hospitality. Join us to lead with integrity and passion, while enjoying exclusive perks like discounted stays and wellness initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nobu Hotel Portman Square. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nobu Hotel Portman Square
Don't be shy about reaching out to Nobu Hotel Portman Square directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nobu Hotel Portman Square and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nobu Hotel Portman Square
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
