At a Glance
- Tasks: Lead daily operations of dining, events, and in-room services for an unforgettable guest experience.
- Company: Join the prestigious Nobu Hotel London Portman Square, known for luxury and innovation.
- Benefits: Enjoy competitive salary, bonuses, discounts, wellness initiatives, and up to 33 holiday days.
- Other info: Opportunities for career progression and innovative learning within a vibrant hotel environment.
- Why this job: Be part of a dynamic team that values creativity and excellence in hospitality.
- Qualifications: Experience in food & beverage leadership with a passion for service and team development.
The predicted salary is between 30000 - 36000 £ per year.
At Nobu Hotel London Portman Square, food and drink are at the heart of the guest experience. As F&B Operations Manager, you will oversee the day-to-day operation of the lounge, all-day dining restaurants, events and banqueting operations, and in-room dining, ensuring every guest enjoys a seamless and memorable experience.
Working closely with the Hotel Manager and senior leadership team, you’ll inspire and develop your team, drive commercial performance, and continuously elevate service standards across our Food & Beverage operation.
You will:
- Lead the daily operation of our all-day dining restaurant, bar, events and in-room dining outlets, ensuring exceptional service standards throughout.
- Drive revenue growth by analysing performance, identifying opportunities and supporting upselling initiatives across all F&B outlets.
- Manage budgets, forecasts, labour costs and inventory to ensure strong commercial performance.
- Support hotel projects, events and new initiatives, bringing fresh ideas and an innovative approach to operations.
- Work closely with Culinary, Marketing and other hotel departments to maximise guest satisfaction and business success.
- Lead, coach and develop your team, creating a high-performing culture focused on service excellence and career progression.
- Monitor guest feedback and reviews, identifying opportunities to improve the guest experience.
- Maintain compliance with all licensing, health & safety and operational standards.
- Oversee Operating Procedure development, operational standards and continuous improvement across the F&B division.
- Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro in every interaction.
About You
You are an experienced Food & Beverage leader with a passion for hospitality, people development and commercial performance. You thrive in a fast-paced luxury environment, balancing operational excellence with creative thinking and strong leadership. Confident managing multiple outlets, you enjoy building motivated teams, enhancing guest experiences and driving business results.
Why Join Us
- Two hotel-wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Career progression opportunities within the hotel and wider Nobu portfolio
- Innovative learning and development programmes
- Wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
F&B Operations Manager in City of Westminster employer: Nobu Hotel Portman Square
As a Hotel Manager at Nobu, you will thrive in a vibrant and dynamic work culture that prioritises service excellence and team engagement. With competitive salaries, comprehensive benefits including medical cover and generous holiday allowances, as well as unique opportunities for personal and professional growth within the prestigious Nobu portfolio, this role offers a rewarding career path in the heart of luxury hospitality. Join us to lead with integrity and passion, while enjoying exclusive perks like discounted stays and wellness initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Operations Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nobu Hotel Portman Square. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nobu Hotel Portman Square
Don't be shy about reaching out to Nobu Hotel Portman Square directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Operations Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nobu Hotel Portman Square and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nobu Hotel Portman Square
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
