Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations at the Front Office and ensure guest satisfaction.
- Company: Join Nobu Hotel London Shoreditch, a top-rated hospitality employer known for luxury and creativity.
- Benefits: Enjoy up to 33 days holiday, wellness programs, and exclusive discounts at Nobu locations.
- Why this job: Be part of an award-winning team that values diversity and offers growth opportunities.
- Qualifications: Confident, empathetic individuals with a passion for hospitality; training provided!
- Other info: Flexible working environment with exciting social events and volunteer opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
ABOUT NOBU LONDON SHOREDITCH
We have many exciting opportunities at Nobu Hotels first European hotel, Nobu Hotel London Shoreditch.
Unique to London, Nobu Hotel London Shoreditch offers a blend of Shoreditchs creative energy with Nobus ethos of simple luxury.
As an established brand, we can offer growth and development, alongside the opportunity to travel.
Nobu Hotel London Shoreditch is proud to be a Caterer Top 30 Best Place to Work in Hospitality 2024 organisation.
If you are passionate about hospitality and want to work with an award-winning hotel then we want to hear from you!
At Nobu Hotel London Shoreditch, we celebrate diversity and are committed to building an inclusive working environment for everyone.
Please do let us know of any specific needs you may have during your interview.
BENEFITS OF JOINING OUR TEAM
- £1500 Recommend a Friend Scheme
- Health Assured & Wisdom app, our 24/7 employee assistance programme with access to a health and wellbeing resources, and a variety of great discounts!
- Access to Wellable a physical wellbeing app including company wide challenges
- We are proud to be a Reproductively Responsible employer, offering our employees at-home hormone and fertility testing & telemedicine with Hertility
- Financial wellbeing support, including access to Wagestream
- Global career progression and taskforce opportunities within Nobu Hotels and Restaurants Europe, USA, Asia, Middle East and many more to come!
- Up to 33 days holiday a year (increasing with length of service)
- Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping
- An amazing overnight Guest Experience here at Nobu Shoreditch for you and a guest, including dinner in the stylish Nobu Bar
- Wellness benefits and initiatives, including discounted wellness treatments in our relaxing Nobu Spa
- Mental Health First Aiders within the team to offer tailored support
- Exclusive rates at Nobu Shoreditch and other Nobu hotels and restaurants, for you, your family and friends
- Season Ticket Loan, Cycle to Work and discounted Gym memberships
- Celebrations of success, peer recognition and monthly gifting
- Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days
THE ROLE
The Duty Manager is responsible for the overall success of the daily operations of the Front Office.
Your tasks will include but will not be limited to:
- Lead from the front, providing the perfect example to Front of House team members.
- Warmly greet & anticipate needs of all Hotel & restaurant guests.
- Establish rapport and act as the main a point of contact for guests, assisting with requests and following up on queries.
- Develop and support the Front of House team to be the best they can be!
ABOUT YOU
- Confident and empathetic approach to solve any problems that may arise on a day-to-day basis
- Adopt a guest-centric approach and ensure that service standards are followed and respected.
- Inspire and lead the team to meet departmental KPIs as well as manage individual development plans.
- Train the team on standards, policies, procedures, product and local area knowledge.
- Lead from the front and display the Nobu values at all times. We are looking for genuine and authentic team players
- Working knowledge of Opera, KnowCross, Fourth, and Microsoft Office is beneficial, but excellent training will be provided!
If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today!
All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.
AMRT1_UKCT
Duty Manager employer: Nobu Hotel London Shoreditch
Contact Detail:
Nobu Hotel London Shoreditch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarize yourself with Nobu's ethos and values. Understanding their commitment to hospitality and diversity will help you align your responses during the interview, showcasing that you are a genuine fit for their team.
✨Tip Number 2
Highlight your leadership skills and experience in managing front office operations. Be prepared to share specific examples of how you've successfully led a team and improved service standards in previous roles.
✨Tip Number 3
Demonstrate your problem-solving abilities by preparing scenarios where you've effectively handled guest complaints or operational challenges. This will show your empathetic approach and readiness to tackle day-to-day issues.
✨Tip Number 4
Research the local area around Nobu Hotel London Shoreditch. Being knowledgeable about the neighborhood can enhance your rapport with guests and demonstrate your commitment to providing exceptional service.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Duty Manager position at Nobu Hotel London Shoreditch. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality, particularly in front office operations. Emphasize any leadership roles or guest service achievements that align with the responsibilities of the Duty Manager.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Nobu's ethos. Mention specific examples of how you have led teams or improved guest experiences in previous roles.
Showcase Your Skills: In your application, make sure to mention any familiarity with systems like Opera, KnowCross, and Microsoft Office. Even if you lack experience with these tools, express your willingness to learn and adapt quickly.
How to prepare for a job interview at Nobu Hotel London Shoreditch
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your passion and commitment to providing excellent service, as this aligns with Nobu's ethos of simple luxury.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, or inspired others to achieve their best. This will showcase your ability to lead from the front.
✨Emphasize Guest-Centric Approach
Nobu values a guest-centric approach, so be ready to discuss how you prioritize guest needs. Share stories where you went above and beyond to ensure a positive experience for guests, demonstrating your commitment to exceptional service.
✨Familiarize Yourself with Relevant Tools
While training will be provided, having a basic understanding of tools like Opera, KnowCross, and Microsoft Office can set you apart. Mention any relevant experience you have with these systems or similar software to show your readiness to adapt quickly.
