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For Companies At a Glance
- Tasks: Lead the housekeeping team to maintain luxury standards and ensure guest satisfaction.
- Company: Join the prestigious Nobu Hotel London, known for its modern luxury and exceptional service.
- Benefits: Enjoy competitive salary, wellness initiatives, discounts, and up to 33 holiday days.
- Why this job: Be part of a dynamic team that values creativity and quality in hospitality.
- Qualifications: Experience in a supervisory role within luxury hotels and strong leadership skills.
- Other info: Opportunities for career progression and innovative learning await you.
The predicted salary is between 41700 - 46700 £ per year.
As a Senior Housekeeper, you will support the smooth operational running of the housekeeping department, ensuring the highest standards are maintained across all guest rooms and public areas. Working closely with the Executive Housekeeper and Head Housekeeper, you will supervise daily operations, guide the team and ensure every space reflects the comfort, quality and attention to detail that define the Nobu experience.
Responsibilities
- Support the leadership and day to day operation of the housekeeping department
- Deputise for the Head Housekeeper or Housekeeping Coordinator when required
- Supervise the housekeeping team across all floors to ensure efficiency and high standards
- Ensure all team members and agency staff are briefed effectively at the start of each shift
- Monitor service standards across guest rooms and public areas to maintain exceptional presentation
- Support recruitment, training and development of housekeeping colleagues
- Foster a positive and supportive team culture that encourages progression and retention
- Assist with managing inventories including linen, uniforms and housekeeping assets
- Monitor departmental procedures and systems to improve productivity and efficiency
- Respond to guest feedback and internal audits, supporting action plans to maintain service excellence
- Report maintenance issues promptly and ensure they are addressed through the correct channels
- Support labour planning and scheduling to ensure staffing levels align with hotel occupancy
- Maintain strong communication with other departments across the hotel
- Ensure all health, safety and statutory standards are maintained
- Assist with the development and implementation of housekeeping procedures and standards
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro
What We’re Looking For
You bring experience within a housekeeping supervisory or senior role in a luxury hotel environment. Organised, detail focused and approachable, you are confident leading teams and maintaining high operational standards. With strong communication and coaching skills, you enjoy developing colleagues and ensuring every guest enjoys a comfortable and memorable stay.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting‑edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London‑based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
Senior Housekeeper employer: Nobu Hotel London Portman Square
Contact Detail:
Nobu Hotel London Portman Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience at Nobu or similar luxury hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills in person! If you get the chance, attend job fairs or industry events where Nobu might be present. Bring your best self and be ready to discuss how your experience aligns with their values of Family, Crafted, Smile, and Kokoro.
✨Tip Number 3
Prepare for the interview by researching Nobu's culture and values. Think about how you can demonstrate your leadership and attention to detail during the conversation. We want to see how you embody the Nobu experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Nobu family.
We think you need these skills to ace Senior Housekeeper
Some tips for your application 🫡
Show Your Experience: When you're writing your application, make sure to highlight your experience in housekeeping, especially in a luxury hotel setting. We want to see how you've led teams and maintained high standards, so don’t hold back on those details!
Be Personable: Remember, we’re looking for someone who embodies our values of Family, Crafted, Smile, and Kokoro. Let your personality shine through in your application – it’s not just about the skills, but also about how you connect with others.
Tailor Your Application: Make sure to tailor your application specifically for the Senior Housekeeper role at Nobu. Mention how your skills align with the responsibilities listed in the job description, and show us why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Nobu Hotel London Portman Square
✨Know Your Stuff
Before the interview, make sure you’re familiar with Nobu's values and the specific responsibilities of a Senior Housekeeper. Research the hotel’s unique offerings and think about how your experience aligns with their standards of luxury and attention to detail.
✨Showcase Your Leadership Skills
As a Senior Housekeeper, you'll be leading a team. Be prepared to discuss your previous supervisory roles and how you've successfully managed teams in high-pressure environments. Share specific examples of how you’ve fostered a positive team culture and improved service standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest feedback. Think of scenarios where you had to address maintenance issues or improve productivity. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how they measure success in the housekeeping department. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.