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- Tasks: Ensure safety and security for guests and colleagues while leading a dynamic security team.
- Company: Join the prestigious Nobu hotel brand known for its luxury and excellence.
- Benefits: Enjoy competitive pay, discounts, wellness initiatives, and opportunities for career growth.
- Why this job: Be a key player in creating a safe and welcoming environment for all.
- Qualifications: Minimum three years in security, SIA licence, and strong leadership skills required.
- Other info: Participate in exciting events and enjoy up to 33 holiday days!
The predicted salary is between 36000 - 60000 £ per year.
As a Security Supervisor, you will play a key role in ensuring the safety and security of our guests, colleagues and hotel. Supporting the Director of Security, you will help oversee the day to day operation of the security team, lead by example on shift, and ensure everyone within the hotel feels safe, supported and at ease.
You will:
- Support the Director of Security in the smooth operational running of the security team, including 24 hour coverage and third party contractors.
- Ensure the safety and security of guests, colleagues and the hotel at all times.
- Act as a visible and approachable presence, creating reassurance across the hotel.
- Lead and assist with investigations, gathering evidence and completing accurate incident reports.
- Liaise with management, emergency services and relevant authorities during incidents, accidents or fire situations.
- Ensure all actions align with the company Risk Management and Health and Safety plans.
- Conduct regular mock fire evacuations and crisis management drills in line with hotel standards.
- Act as the escalation point for guest or colleague concerns, resolving issues calmly and professionally.
- Assign duties and schedules to balance operational needs and productivity.
- Manage colleague lockers and access control where required.
- Work closely with department heads to ensure security procedures are followed consistently.
- Maintain strong knowledge of hotel systems and security operations.
- Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction.
What We’re Looking For
You bring a minimum of three years’ experience in a security role within a luxury hotel environment. You'll ideally hold a valid SIA licence, emergency first aid, IOSH and fire safety certifications, and are confident using OPERA, Microsoft Office and security systems. Calm under pressure and confident in decision making, you are a natural leader with strong communication skills and a guest focused mindset. Above all, you act with integrity, discretion and care, ensuring safety is delivered with warmth and professionalism.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme.
- Two hotel wide social events each year including our Employee Awards Night.
- Discounted overnight stays across Nobu properties worldwide.
- Discounted Pilates classes and wellness treatments.
- Opportunities to progress within our hotel and the wider Nobu portfolio.
- Mental Health First Aiders within the team and access to Hospitality Action.
- Up to 33 holiday days through length of service (25 days on a 4 on 4 off pattern).
- Cycle to Work Scheme.
- Season Ticket Loan.
- Discounts on all food and beverage.
- Free meals and refreshments while on duty.
- Flu vaccinations and wellness initiatives.
Security Supervisor employer: Nobu Hotel London, Portman Square
Contact Detail:
Nobu Hotel London, Portman Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and security sectors. Attend industry events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about scenarios you’ve faced in previous jobs and how you handled them. We want you to showcase your calmness under pressure and decision-making skills, so be ready to share those stories!
✨Tip Number 3
Don’t forget to research the company culture! Familiarise yourself with Nobu’s values of Family, Crafted, Smile, and Kokoro. When you align your answers with these values during interviews, it shows you’re a great fit for the team.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team. So, don’t hesitate – get your application in and let’s make it happen!
We think you need these skills to ace Security Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Security Supervisor role. Highlight your previous security experience in luxury hotels and any relevant certifications you hold, like your SIA licence or first aid training.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your leadership skills and how you embody the Nobu values. Share specific examples of how you've ensured safety and security in past roles to make a strong impression.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. Avoid jargon and ensure your passion for guest safety and security comes through. We want to see your personality shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing team there!
How to prepare for a job interview at Nobu Hotel London, Portman Square
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols, especially those relevant to the hotel industry. Familiarise yourself with emergency procedures, health and safety regulations, and how to handle various incidents. This will show that you're not just experienced but also proactive about keeping guests and colleagues safe.
✨Demonstrate Leadership Skills
As a Security Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to stay calm under pressure and make decisions that prioritise safety while maintaining a positive atmosphere.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you've liaised with management, emergency services, and other departments in previous positions. Practice articulating your thoughts clearly and confidently, as this will help convey your guest-focused mindset and professionalism.
✨Align with Company Values
Familiarise yourself with Nobu's values: Family, Crafted, Smile, and Kokoro. Think of ways you can embody these values in your responses during the interview. Showing that you resonate with their culture will set you apart and demonstrate that you're a great fit for the team.