At a Glance
- Tasks: Welcome guests and manage bookings in a serene wellness environment.
- Company: Join the prestigious Nobu team, known for its exceptional hospitality.
- Benefits: Competitive salary, discounts on wellness treatments, and exciting social events.
- Other info: Opportunities for career growth and innovative learning initiatives.
- Why this job: Be at the heart of wellness, creating memorable experiences for guests.
- Qualifications: Experience in front of house roles with strong communication skills.
The predicted salary is between 28362 - 35000 £ per year.
As a Wellness and Fitness Receptionist, you will be at the heart of our wellness journey, welcoming guests and members to Nobu’s serene Pilates and fitness spaces. You will ensure every interaction reflects Nobu’s philosophy of balance, warmth and precision, handling enquiries, bookings and guest requests with care and efficiency.
- Manage the day to day running of the wellness and fitness reception area
- Greet all guests and members warmly, creating a relaxed and professional first impression
- Handle all enquiries and bookings for Pilates, personal training, spa and fitness sessions
- Maximise booking opportunities and retail sales to exceed revenue targets
- Complete all reception and administrative tasks accurately and on time
- Conduct show rounds for members, potential clients and guests
- Support the smooth operation of the wellness and fitness facilities, including room allocations and scheduling
- Check all equipment regularly, reporting any maintenance issues promptly
- Collaborate with the food and beverage team to ensure terrace service meets Nobu standards
- Build knowledge of all wellness and fitness products, treatments and services offered
- Communicate effectively with the wider hotel team to ensure a seamless guest journey
- Embody Nobu values of Family, Crafted, Smile and Kokoro in every guest interaction
What We’re Looking For
You bring experience in a front of house or receptionist role, ideally within a wellness, spa or fitness environment. You are organised, confident and guest focused, with strong communication and multitasking skills. With a calm, professional manner and a genuine passion for wellbeing, you create memorable experiences that reflect Nobu’s crafted approach to hospitality.
Benefits of Joining Our Team
- Salary up to £35,000 including rooms service charge, base salary £28,362
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Wellness & Fitness Front Desk Specialist in London employer: Nobu Hotel London, Portman Square
Nobu is an exceptional employer, offering a vibrant work culture that prioritises wellness and personal growth. As a Wellness & Fitness Front Desk Specialist, you will enjoy competitive benefits including a salary of up to £35,000, opportunities for career advancement within the Nobu portfolio, and unique perks such as discounted wellness treatments and meals while on duty. Join us in creating memorable experiences for our guests in a serene environment that embodies our values of Family, Crafted, Smile, and Kokoro.
Contact Details:
Nobu Hotel London, Portman Square Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Wellness & Fitness Front Desk Specialist in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Nobu’s values and philosophy. This way, you can show how your passion for wellness aligns with their crafted approach to hospitality.
✨Tip Number 2
Practice your greeting! As a front desk specialist, first impressions matter. Rehearse a warm and professional welcome that reflects Nobu’s ethos of balance and warmth.
✨Tip Number 3
Be ready to showcase your multitasking skills! Think of examples from your past roles where you juggled multiple tasks efficiently, especially in a wellness or fitness environment.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role by preparing thoughtful questions about the wellness services and team dynamics at Nobu. It’ll help you stand out!
We think you need these skills to ace Wellness & Fitness Front Desk Specialist in London
Some tips for your application 🫡
Show Your Passion for Wellness:When writing your application, let your enthusiasm for wellness and fitness shine through. We want to see how your passion aligns with Nobu’s philosophy of balance and wellbeing.
Tailor Your Experience:Make sure to highlight any relevant experience in front of house or receptionist roles, especially in wellness or fitness environments. We love seeing how your background fits into our serene spaces!
Be Personable and Professional:Remember, you’ll be the first point of contact for our guests. Use a warm and friendly tone in your application to reflect the welcoming atmosphere we strive for at Nobu.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Nobu Hotel London, Portman Square
✨Know the Nobu Philosophy
Before your interview, take some time to understand Nobu's core values of Family, Crafted, Smile, and Kokoro. This will help you align your answers with their philosophy and show that you're genuinely interested in being part of their team.
✨Showcase Your Guest-Focused Experience
Prepare specific examples from your previous roles where you provided exceptional service or handled challenging situations. Highlight your experience in a wellness, spa, or fitness environment to demonstrate that you’re the right fit for this role.
✨Practice Your Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.
✨Be Ready to Discuss Wellness Knowledge
Brush up on your knowledge of wellness and fitness products, treatments, and services. Be prepared to discuss how you can contribute to maximising booking opportunities and enhancing the guest experience at Nobu.
