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- Tasks: Ensure safety and security for guests and staff while maintaining a welcoming environment.
- Company: Join the prestigious Nobu team known for excellence and hospitality.
- Benefits: Enjoy discounts, wellness initiatives, and opportunities for career progression.
- Why this job: Be a vital part of a luxury hotel, making a real difference in guest experiences.
- Qualifications: Two years' experience in security, SIA licence preferred, and strong communication skills.
- Other info: Participate in exciting social events and enjoy a supportive team culture.
The predicted salary is between 30000 - 42000 £ per year.
As a Security Officer, you will play an essential role in ensuring the safety, security and wellbeing of our guests, colleagues and hotel. Acting as a visible and reassuring presence, you will support daily operations, respond to incidents with professionalism and care, and help maintain a safe and welcoming environment that reflects Nobu's standards and values.
You will:
- Ensure the safety, security and wellbeing of all guests, colleagues and the hotel at all times
- Patrol the hotel and surrounding areas, monitoring access points, equipment and surveillance systems
- Complete accurate incident and handover reports, maintaining clear records of events
- Carry out administrative duties during your shift, including logs and system updates
- Respond promptly and calmly to emergencies, providing assistance where required
- Assist with investigations and gather information when incidents occur
- Liaise with management, emergency services and relevant authorities when necessary
- Remain aware of VIP guests on shift and apply appropriate additional security measures
- Support day to day health and safety compliance across the hotel
- Act as a professional point of contact for guests and colleagues, resolving concerns with discretion
- Work collaboratively with all departments to uphold security procedures
- Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction
What We’re Looking For:
You bring a minimum of two years’ experience as a Security Officer within a luxury hotel or property environment. You ideally hold a valid SIA licence and emergency first aid certification, with strong knowledge of health and safety, fire safety and security operations procedures. Confident working in a control room environment, you are observant, calm under pressure and professional in your approach. With strong communication skills and a guest focused mindset, you deliver security with warmth, care and integrity.
Benefits of Joining Our Team:
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Mental Health First Aiders within the team and access to Hospitality Action
- Up to 33 holiday days through length of service (25 days on a 4 on 4 off pattern)
- Cycle to Work Scheme
- Season Ticket Loan
- Discounts on all food and beverage
- Free meals and refreshments while on duty
- Flu vaccinations and wellness initiatives
Security Officer in London employer: Nobu Hotel London, Portman Square
Contact Detail:
Nobu Hotel London, Portman Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Nobu or similar luxury hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the hotel and ask to speak with someone from the security team. This shows initiative and gives you a chance to make a memorable first impression.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of health and safety protocols. Be ready to discuss how you’ve handled incidents in the past and how you embody Nobu’s values in your work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Nobu family.
We think you need these skills to ace Security Officer in London
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your two years of experience as a Security Officer in a luxury hotel. We want to see how your background aligns with our needs, so don’t hold back on the details!
Be Professional and Personable: In your application, reflect the professionalism and warmth we value at Nobu. Use language that shows you can handle security with care and integrity, just like we do.
Tailor Your Application: Take a moment to tailor your application to our job description. Mention specific skills like your SIA licence or first aid certification, and how they relate to the role. It’ll make you stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Nobu Hotel London, Portman Square
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer at Nobu. Familiarise yourself with their values and how they reflect in daily operations. This will help you demonstrate your alignment with their standards during the conversation.
✨Showcase Your Experience
Be ready to discuss your previous experience in security roles, especially within luxury environments. Prepare specific examples of how you've handled incidents or emergencies, as well as how you've contributed to maintaining a safe and welcoming atmosphere for guests.
✨Demonstrate Calmness Under Pressure
During the interview, convey your ability to remain calm and professional in high-pressure situations. You might be asked situational questions, so think of scenarios where you successfully managed stress and resolved issues effectively.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Ask thoughtful questions about the hotel's security protocols and how they support staff wellbeing. This shows your genuine interest in the role and helps you assess if Nobu is the right fit for you.