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- Tasks: Lead hotel operations, enhance guest experiences, and drive team performance.
- Company: Join the luxurious Nobu Hotels, blending modern luxury with Japanese tradition.
- Benefits: Competitive salary, 33 days holiday, discounts, and wellness initiatives.
- Why this job: Be a key leader in a dynamic environment and make a real impact.
- Qualifications: Senior leadership experience in luxury hotels and strong operational skills.
- Other info: Opportunities for growth within the Nobu portfolio and innovative learning.
The predicted salary is between 36000 - 60000 £ per year.
As Hotel Manager, you will be a key leader within the hotel, supporting the General Manager in overseeing all operational areas and delivering Nobu's vision of service excellence, commercial success and strong team culture. Acting as a role model for our values, you will lead with integrity, energy and entrepreneurial thinking, ensuring the hotel operates smoothly while continuously enhancing the guest journey and colleague experience.
Responsibilities
- Work closely with the General Manager to oversee the day to day operation of the hotel
- Contribute to the strategic direction of the property as part of the Executive Committee
- Lead and advocate for the guest experience, ensuring brand standards are consistently delivered
- Drive operational performance across departments, balancing revenue growth and cost control
- Build revenue forecasts, supporting achievement of budgets, upsell targets and financial objectives
- Participate in marketing initiatives and commercial planning to support business growth
- Support vendor sourcing, quality control, purchasing and contract management
- Deputise for the General Manager in their absence, assuming full leadership responsibility
- Identify opportunities to improve efficiency, productivity and guest satisfaction
- Act as a visible and approachable leader for colleagues across the hotel
- Build strong relationships with Sales, Revenue, Reservations and operational departments
- Empower teams to deliver exceptional service to internal and external guests
- Ensure all statutory, health and safety and company standards are implemented and maintained
- Support the development and maintenance of departmental procedures to maximise performance
- Oversee the end to end guest journey, ensuring every guest experiences Omotenashi
- Provide coaching, guidance and leadership to managers and teams to enhance performance
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro
Qualifications
You bring senior leadership experience within a luxury hotel environment, with strong operational and commercial awareness. You are a confident decision maker with the ability to inspire teams, drive performance and manage multiple priorities in a dynamic environment. Collaborative, strategic and guest focused, you lead with integrity and professionalism while maintaining a hands on approach to operations. Above all, you demonstrate passion for hospitality and the ability to deliver results through people, culture and service excellence.
Benefits
- Competitive executive salary plus annual bonus and enhanced benefits
- 33 Days holiday
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals and refreshments while on duty
Hotel Manager in London employer: Nobu Hotel London, Portman Square
Contact Detail:
Nobu Hotel London, Portman Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Show up and shine! Attend industry events, job fairs, or even local meetups related to hospitality. This is your chance to make a memorable impression and showcase your passion for service excellence face-to-face.
✨Tip Number 3
Be proactive! If you see a hotel you love, don’t wait for a job posting. Reach out directly to their management team through our website and express your interest. A personal touch can set you apart from the crowd.
✨Tip Number 4
Prepare for interviews like a champ! Research the hotel’s values and culture, and think about how your experience aligns with their vision. Bring your A-game and be ready to discuss how you can enhance the guest journey and colleague experience.
We think you need these skills to ace Hotel Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering exceptional service and how you embody our core values of Kokoro, Smile, Family & Crafted.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. We want to see how your unique skills and experiences align with what we're looking for in a Hotel Manager.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the perfect fit for the role.
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that we receive all your details correctly and helps us keep track of your application. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Nobu Hotel London, Portman Square
✨Know Your Nobu
Before the interview, dive deep into Nobu's values and mission. Understand what Omotenashi means and how it reflects in their service. This will help you align your answers with their expectations and show that you're genuinely interested in their culture.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you've inspired teams in previous roles. Use specific examples that highlight your ability to drive performance and enhance guest experiences. This is your chance to demonstrate how you embody integrity and energy.
✨Prepare for Operational Scenarios
Think about potential challenges a hotel manager might face and how you would tackle them. Be prepared to discuss your experience with revenue forecasting, cost control, and operational efficiency. This shows you can think strategically and act decisively.
✨Engage with Questions
At the end of the interview, ask insightful questions about the hotel's future direction or team culture. This not only shows your interest but also gives you a chance to assess if Nobu is the right fit for you. Remember, interviews are a two-way street!