As a Restaurant Host, you will be the first point of contact for guests at Nobu Restaurant, setting the tone for their entire dining experience. With warmth, attention to detail and a genuine smile, you will ensure every guest feels welcomed, recognised and cared for from arrival through to departure.
Working closely with the Senior Maître D and restaurant team, you will manage reservations, coordinate seating and help deliver a seamless, personalised guest journey that reflects Nobu’s signature style.
You will
- Greet all guests warmly on arrival, creating a memorable first impression
- Manage reservations and table allocations, ensuring efficient and smooth service flow
- Review bookings ahead of service, noting VIP guests and special requirements
- Maintain strong knowledge of guest profiles and preferences
- Ensure table plans are accurate and updated throughout service
- Coordinate closely with the restaurant team to manage seating and pacing
- Anticipate guest needs and provide a personalised and attentive experience
- Support the team in delivering exceptional service standards at all times
- Handle guest queries and requests confidently and professionally
- Assist with preparing and updating floor plans and service information
- Support and welcome new team members, helping them integrate into the team
- Attend briefings and contribute ideas to enhance the guest experience
- Maintain strong communication with all departments across the hotel
- Ensure compliance with company, health and safety and operational standards
- Demonstrate a proactive and positive approach to work
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro
What We’re Looking For
You bring experience in a guest facing role, ideally within a luxury restaurant or hotel environment. You are confident, organised and personable, with strong communication skills and attention to detail. You enjoy working in a fast paced environment and take pride in creating a warm, welcoming atmosphere for every guest.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Contact Details:
Nobu Hotel London, Portman Square Recruitment Team
