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- Tasks: Lead the housekeeping team to ensure top-notch standards in guest rooms and public areas.
- Company: Join the prestigious Nobu Hotel London, known for luxury and exceptional service.
- Benefits: Enjoy competitive salary, wellness perks, and opportunities for career growth.
- Why this job: Be a key player in delivering an unforgettable guest experience at a world-renowned hotel.
- Qualifications: Proven leadership in luxury housekeeping and a passion for excellence.
- Other info: Dynamic work environment with exciting social events and innovative learning opportunities.
The predicted salary is between 51000 - 51000 £ per year.
As Head Housekeeper, you will lead the daily operation of the housekeeping department, ensuring the highest standards are consistently delivered across all guest rooms and public areas. Working closely with the Executive Housekeeper, you will oversee the team’s performance, manage operational planning and drive continuous improvement across the department.
A strong leader and mentor, you will focus on developing your team while maintaining the quality, efficiency and attention to detail that define the Nobu guest experience.
- Support the Executive Housekeeper in the leadership and operational management of the housekeeping department
- Deputise for the Executive Housekeeper when required
- Supervise daily housekeeping operations to ensure efficiency across all floors
- Lead and brief the housekeeping team and agency colleagues at the start of each shift
- Manage labour planning and scheduling to ensure costs align with hotel occupancy and budget
- Monitor housekeeping budgets and support cost control across labour and departmental expenses
- Oversee inventories including linen, uniforms and departmental assets
- Support supplier management and review housekeeping products to maintain quality and efficiency
- Ensure all front of house and back of house areas are maintained to the highest standards
- Monitor guest feedback and internal audits, implementing action plans where required
- Lead training and development initiatives within the department
- Manage performance reviews, coaching and team development
- Support the development and maintenance of housekeeping procedures and standards
- Work closely with other departments to ensure smooth hotel operations
- Ensure compliance with all health, safety and statutory requirements
- Encourage a positive team culture that supports progression and retention
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro
What We’re Looking For: You bring strong housekeeping leadership experience within a luxury hotel environment and have a passion for maintaining exceptional standards. Organised, proactive and detail focused, you are confident managing teams, budgets and operational planning. With strong communication and coaching skills, you enjoy developing colleagues while ensuring the department runs efficiently and delivers an outstanding guest experience.
Benefits of Joining Our Team:
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
Head Housekeeper in London employer: Nobu Hotel London Portman Square
Contact Detail:
Nobu Hotel London Portman Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience at Nobu or similar luxury hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching Nobu's values and culture. Make sure you can demonstrate how your leadership style aligns with their focus on quality and team development. Show them you’re not just a fit for the role, but for the Nobu family!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to managing teams and budgets. Use specific examples from your past experiences to highlight your skills and achievements. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Nobu team. Let’s get you that Head Housekeeper position!
We think you need these skills to ace Head Housekeeper in London
Some tips for your application 🫡
Show Your Leadership Skills: As a Head Housekeeper, we want to see your leadership experience shine through. Share specific examples of how you've led teams in the past, tackled challenges, and maintained high standards in housekeeping.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your relevant experience in luxury hotel environments and how you embody our core values of Family, Crafted, Smile, and Kokoro.
Be Detail-Oriented: Attention to detail is key in this role. When writing your application, ensure it’s free from typos and clearly structured. This will show us that you value quality and precision, just like we do at Nobu.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Nobu Hotel London Portman Square.
How to prepare for a job interview at Nobu Hotel London Portman Square
✨Know Your Stuff
Before the interview, make sure you’re familiar with Nobu's values and the specific responsibilities of the Head Housekeeper role. Research the hotel’s standards and think about how your experience aligns with their expectations. This will show that you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, improved processes, or handled challenges. Be ready to discuss how you can foster a positive team culture and drive performance.
✨Be Detail-Oriented
Attention to detail is crucial in housekeeping. During the interview, highlight your ability to maintain high standards and manage budgets effectively. You might even want to bring up specific instances where your attention to detail made a significant impact on guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how they measure success in the housekeeping department. This not only shows your interest but also helps you gauge if the role is the right fit for you.