Key Room Attendant

Key Room Attendant

Full-Time 39000 - 39000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create a luxurious environment by cleaning and preparing guest rooms to perfection.
  • Company: Join the prestigious Nobu Hotel London Portman Square team.
  • Benefits: Enjoy competitive pay, discounts, wellness initiatives, and up to 33 holiday days.
  • Why this job: Be part of a dynamic team that values creativity and exceptional guest experiences.
  • Qualifications: Experience in luxury housekeeping and a passion for cleanliness and organisation.
  • Other info: Opportunities for career growth and innovative learning within a vibrant hotel culture.

The predicted salary is between 39000 - 39000 £ per year.

Join to apply for the Key Room Attendant role at Nobu Hotel London Portman Square.

Pay and Location

  • Salary up to £39,000 including service charge and benefits.
  • Location: London Portman Square, West London
  • Hours: 40 hours per week
  • Contract type: Permanent

Job Summary

As a Key Room Attendant at Nobu Hotel London Portman Square, you’ll play a vital role in creating a serene and luxurious environment for our guests. With precision, care and Nobu’s signature attention to detail, you’ll ensure every room is spotless, every request is met promptly and every guest feels truly at home. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.

Responsibilities

  • Clean and prepare allocated rooms to the highest standards in a timely manner.
  • Check your own rooms thoroughly before sign‑off by the Floor Housekeeper.
  • Perform a variety of cleaning tasks including sweeping, mopping, dusting and polishing.
  • Record and communicate guest preferences to enhance personalised service.
  • Respond quickly and efficiently to guest requests.
  • Report maintenance issues promptly using correct procedures.
  • Maintain housekeeping supplies and equipment with care.
  • Support and train new team members, fostering a collaborative environment.
  • Attend team briefings and contribute ideas for service improvement.
  • Demonstrate a proactive, positive approach to work and guest care.
  • Ensure compliance with safety procedures and statutory standards.
  • Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro.
  • Perform any other duties as required.

What We’re Looking For

You bring experience in housekeeping within a luxury hospitality environment. You take pride in cleanliness, organisation and delivering exceptional guest experiences. With a keen eye for detail and a proactive attitude, you’ll help maintain Nobu’s reputation for excellence.

Benefits of Joining Our Team

  • £1,000 Refer a Friend Scheme
  • Two hotel‑wide social events each year including our Employee Awards Night
  • Discounted overnight stays across Nobu properties worldwide
  • Discounted Pilates classes and wellness treatments
  • Opportunities to progress within our hotel and the wider Nobu portfolio
  • Innovative learning and development opportunities
  • Exciting wellness and volunteering initiatives
  • Up to 33 holiday days through length of service
  • Life Assurance Scheme
  • Cycle to Work Scheme
  • Discounts on all food and beverage
  • Free meals while on duty

About Nobu Hotels

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting‑edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London‑based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

Key Room Attendant employer: Nobu Hotel London, Portman Square

Nobu Hotel London Portman Square is an exceptional employer that prioritises a collaborative and innovative work culture, offering employees the chance to thrive in a luxurious hospitality environment. With competitive salaries, extensive benefits including wellness initiatives, and opportunities for career progression within the prestigious Nobu portfolio, team members are empowered to deliver outstanding guest experiences while enjoying a supportive atmosphere that values creativity and personal growth.
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Contact Detail:

Nobu Hotel London, Portman Square Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Room Attendant

✨Tip Number 1

Get to know Nobu's vibe! Before your interview, dive into their values and culture. This way, you can show how you fit right in with their family-oriented and crafted approach.

✨Tip Number 2

Practice makes perfect! Run through common interview questions related to housekeeping and guest service. Think about how you can highlight your attention to detail and proactive attitude.

✨Tip Number 3

Dress the part! When you show up for your interview, make sure you look polished and professional. It reflects your commitment to maintaining high standards, just like you would as a Key Room Attendant.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a great way to express your enthusiasm for the role and keep you fresh in their minds.

We think you need these skills to ace Key Room Attendant

Attention to Detail
Cleaning Skills
Time Management
Guest Service Skills
Communication Skills
Teamwork
Proactive Attitude
Organisational Skills
Problem-Solving Skills
Knowledge of Safety Procedures
Training and Mentoring Skills
Adaptability
Experience in Luxury Hospitality

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you connect with our values of Family, Crafted, Smile, and Kokoro. Share experiences that highlight your dedication to creating exceptional guest experiences!

Be Detail-Oriented: As a Key Room Attendant, attention to detail is key! Make sure your application reflects this by being meticulous in your writing. Double-check for any typos or errors, and ensure your skills and experiences are clearly outlined.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Key Room Attendant role. Highlight relevant experience in luxury housekeeping and how you can contribute to maintaining Nobu’s high standards.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!

How to prepare for a job interview at Nobu Hotel London, Portman Square

✨Know the Nobu Values

Before your interview, take some time to familiarise yourself with Nobu's core values: Family, Crafted, Smile, and Kokoro. Think about how you can embody these values in your role as a Key Room Attendant and be ready to share examples of how you've demonstrated similar principles in your previous work.

✨Showcase Your Attention to Detail

As a Key Room Attendant, attention to detail is crucial. Prepare to discuss specific instances where your keen eye for cleanliness and organisation made a difference in guest experiences. Bring up any relevant experience in luxury hospitality that highlights your ability to maintain high standards.

✨Be Ready for Practical Questions

Expect practical questions related to cleaning tasks and guest interactions. Brush up on your knowledge of cleaning procedures and be prepared to explain how you would handle various scenarios, such as responding to a guest request or reporting maintenance issues. This will show your proactive approach to the role.

✨Demonstrate Team Spirit

Nobu values collaboration, so be prepared to discuss how you've supported and trained new team members in the past. Share examples of how you’ve contributed to a positive team environment and how you can bring that spirit to Nobu Hotel London Portman Square.

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