At a Glance
- Tasks: Welcome guests and manage bookings in a serene wellness environment.
- Company: Join the prestigious Nobu team, known for its balance and warmth.
- Benefits: Competitive salary, discounts on wellness treatments, and exciting social events.
- Other info: Opportunities for career growth and innovative learning within a dynamic team.
- Why this job: Be at the heart of wellness, creating memorable experiences for guests.
- Qualifications: Experience in front of house roles, ideally in wellness or fitness.
The predicted salary is between 28362 - 35000 £ per year.
As a Wellness and Fitness Receptionist, you will be at the heart of our wellness journey, welcoming guests and members to Nobu’s serene Pilates and fitness spaces. You will ensure every interaction reflects Nobu’s philosophy of balance, warmth and precision, handling enquiries, bookings and guest requests with care and efficiency.
You will:
- Manage the day to day running of the wellness and fitness reception area
- Greet all guests and members warmly, creating a relaxed and professional first impression
- Handle all enquiries and bookings for Pilates, personal training, spa and fitness sessions
- Maximise booking opportunities and retail sales to exceed revenue targets
- Complete all reception and administrative tasks accurately and on time
- Conduct show rounds for members, potential clients and guests
- Support the smooth operation of the wellness and fitness facilities, including room allocations and scheduling
- Check all equipment regularly, reporting any maintenance issues promptly
- Collaborate with the food and beverage team to ensure terrace service meets Nobu standards
- Build knowledge of all wellness and fitness products, treatments and services offered
- Communicate effectively with the wider hotel team to ensure a seamless guest journey
- Embody Nobu values of Family, Crafted, Smile and Kokoro in every guest interaction
What We’re Looking For:
You bring experience in a front of house or receptionist role, ideally within a wellness, spa or fitness environment. You are organised, confident and guest focused, with strong communication and multitasking skills. With a calm, professional manner and a genuine passion for wellbeing, you create memorable experiences that reflect Nobu’s crafted approach to hospitality.
Benefits of Joining Our Team:
- Salary up to £35,000 including rooms service charge, base salary £28,362
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Wellness & Fitness Front Desk Specialist in City of Westminster employer: Nobu Hotel London, Portman Square
Nobu is an exceptional employer that prioritises the wellbeing and growth of its team members, offering a vibrant work culture where every interaction embodies our core values of Family, Crafted, Smile, and Kokoro. As a Wellness & Fitness Front Desk Specialist, you will enjoy competitive benefits including a salary of up to £35,000, opportunities for career progression within the Nobu portfolio, and access to discounted wellness treatments and Pilates classes, all while working in a serene environment that fosters personal and professional development.
Contact Details:
Nobu Hotel London, Portman Square Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Wellness & Fitness Front Desk Specialist in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Nobu’s values and philosophy. This way, you can show how your passion for wellness aligns with their approach, making you a perfect fit.
✨Tip Number 2
Practice your warm greetings! As a front desk specialist, first impressions matter. Role-play with a friend to nail that friendly yet professional vibe when welcoming guests.
✨Tip Number 3
Brush up on your multitasking skills! Think of scenarios where you might have to juggle bookings and guest requests. Being able to demonstrate your organisational prowess will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Nobu family right from the start.
We think you need these skills to ace Wellness & Fitness Front Desk Specialist in City of Westminster
Some tips for your application 🫡
Show Your Passion for Wellness:When you're writing your application, let your love for wellness and fitness shine through! Share any personal experiences or interests that connect you to the role, as we want to see that genuine enthusiasm for creating memorable guest experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight relevant experience in front of house roles, especially in wellness or fitness environments. We’re looking for specific examples that demonstrate your organisational skills and ability to handle enquiries efficiently.
Be Professional Yet Warm:Remember, the role is all about creating a welcoming atmosphere. Use a friendly tone in your application while maintaining professionalism. This balance reflects Nobu’s values and shows us you understand the importance of first impressions.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep everything organised!
How to prepare for a job interview at Nobu Hotel London, Portman Square
✨Know the Nobu Philosophy
Before your interview, take some time to understand Nobu's core values: Family, Crafted, Smile, and Kokoro. Reflect on how these principles resonate with your own experiences in wellness and fitness, and be ready to share examples of how you embody these values in your interactions.
✨Showcase Your Organisational Skills
As a Wellness & Fitness Front Desk Specialist, you'll need to juggle multiple tasks. Prepare to discuss specific instances where you've successfully managed bookings, handled enquiries, or maintained a calm environment under pressure. Highlight your ability to prioritise and stay organised.
✨Demonstrate Your Passion for Wellbeing
Nobu is looking for someone who genuinely cares about wellness. Be prepared to talk about your personal fitness journey or any relevant experiences that showcase your commitment to health and wellbeing. This will help convey your enthusiasm for the role.
✨Practice Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and confident responses. You might even want to role-play common scenarios, like greeting a guest or handling a booking issue, to demonstrate your ability to create a warm and professional atmosphere.
