At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service in a luxury dining environment.
- Company: Join the world-renowned Nobu Hotel London Portman Square, where luxury meets hospitality.
- Benefits: Enjoy competitive pay, wellness perks, and opportunities for career growth.
- Other info: Embrace a culture of innovation and collaboration with exciting development opportunities.
- Why this job: Be part of a vibrant team creating memorable experiences for guests every day.
- Qualifications: Experience in luxury hospitality and a passion for outstanding service.
The predicted salary is between 28103 - 34348 £ per year.
As The Lounge Supervisor at Nobu Hotel London Portman Square, you will play a key role in the daily operation of our all-day dining experience.
Supporting the Assistant Lounge Manager, you will lead by example on the floor, inspire your team to deliver exceptional service and ensure every guest enjoys a seamless and memorable experience.
This is an exciting opportunity for a hospitality professional who is passionate about people, service excellence and developing others within a world-renowned luxury lifestyle hotel.
- You will
- Support the smooth day-to-day operation of The Lounge and all-day dining service
- Assist in achieving departmental targets while maintaining exceptional service standards
- Support rota planning and labour management to ensure efficient staffing levels
- Lead team briefings and share key updates and insights with colleagues
- Deliver warm, attentive and personalised service that exceeds guest expectations
- Anticipate guest needs, create tailored experiences and identify opportunities to enhance the guest journey
- Provide exceptional care for VIP guests and ensure their experience is personalised and memorable
- Support, train and develop team members, fostering a collaborative and positive environment
- Empower colleagues to confidently resolve guest concerns and deliver outstanding service
- Assist in developing and maintaining departmental standards and operating procedures
- Drive positive guest feedback and continuously seek opportunities to improve the guest experience
- Build strong relationships across the hotel and communicate effectively with all departments
- Demonstrate a proactive, positive and solutions-focused approach to work
- Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro
You have experience in a supervisory role within a luxury hotel, restaurant or high-end hospitality environment and are passionate about creating memorable guest experiences.
You thrive in a busy service environment, lead by example and enjoy developing and motivating others to achieve their full potential.
You are naturally personable, highly organised and confident building relationships with both guests and colleagues.
With a strong eye for detail and genuine passion for hospitality, you take pride in delivering exceptional service and creating a positive team culture.
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel.
Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before.
Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
- £1000 Refer a Friend Scheme
- Two hotel-wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
- #J-18808-Ljbffr
Lounge Supervisor in City of Westminster employer: Nobu Hotel London, Portman Square
Nobu Hotel London Portman Square is an exceptional employer, offering a vibrant work culture that fosters creativity and culinary excellence. With competitive salaries, free meals, and ample opportunities for professional growth, this role as a Commis Chef allows you to thrive in a dynamic environment while being part of a globally recognised brand. Join us to elevate your culinary career in the heart of London, where passion meets opportunity.
Contact Details:
Nobu Hotel London, Portman Square Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Supervisor in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nobu Hotel London, Portman Square. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nobu Hotel London, Portman Square
Don't be shy about reaching out to Nobu Hotel London, Portman Square directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Lounge Supervisor in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nobu Hotel London, Portman Square and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nobu Hotel London, Portman Square
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
