At a Glance
- Tasks: Be the welcoming face of Nobu, managing reservations and creating memorable dining experiences.
- Company: Join the prestigious Nobu Restaurant, known for its luxury and exceptional service.
- Benefits: Enjoy discounts, wellness initiatives, and up to 33 holiday days!
- Other info: Opportunities for career growth and innovative learning await you!
- Why this job: Make a real impact on guests' experiences in a vibrant, fast-paced environment.
- Qualifications: Experience in guest-facing roles with strong communication and organisational skills.
The predicted salary is between 20000 - 25000 £ per year.
As a Restaurant Host, you will be the first point of contact for guests at Nobu Restaurant, setting the tone for their entire dining experience. With warmth, attention to detail and a genuine smile, you will ensure every guest feels welcomed, recognised and cared for from arrival through to departure.
Working closely with the Senior Maître D and restaurant team, you will manage reservations, coordinate seating and help deliver a seamless, personalised guest journey that reflects Nobu’s signature style.
- Greet all guests warmly on arrival, creating a memorable first impression
- Manage reservations and table allocations, ensuring efficient and smooth service flow
- Review bookings ahead of service, noting VIP guests and special requirements
- Maintain strong knowledge of guest profiles and preferences
- Ensure table plans are accurate and updated throughout service
- Coordinate closely with the restaurant team to manage seating and pacing
- Anticipate guest needs and provide a personalised and attentive experience
- Support the team in delivering exceptional service standards at all times
- Handle guest queries and requests confidently and professionally
- Assist with preparing and updating floor plans and service information
- Support and welcome new team members, helping them integrate into the team
- Attend briefings and contribute ideas to enhance the guest experience
- Maintain strong communication with all departments across the hotel
- Ensure compliance with company, health and safety and operational standards
- Demonstrate a proactive and positive approach to work
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro
What We’re Looking For
You bring experience in a guest facing role, ideally within a luxury restaurant or hotel environment. You are confident, organised and personable, with strong communication skills and attention to detail. You enjoy working in a fast paced environment and take pride in creating a warm, welcoming atmosphere for every guest.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Host in City of Westminster employer: Nobu Hotel London, Portman Square
Nobu Restaurant is an exceptional employer that prioritises a warm and welcoming work culture, where every team member plays a vital role in creating memorable dining experiences. With generous benefits such as discounted stays at Nobu properties, wellness initiatives, and opportunities for career progression within the prestigious Nobu portfolio, employees are encouraged to grow and thrive in a supportive environment. Located in a vibrant setting, our restaurant offers a dynamic atmosphere that fosters teamwork and celebrates individual contributions, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Nobu Hotel London, Portman Square Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Host in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nobu Hotel London, Portman Square. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nobu Hotel London, Portman Square
Don't be shy about reaching out to Nobu Hotel London, Portman Square directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nobu Hotel London, Portman Square and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nobu Hotel London, Portman Square
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
