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- Tasks: Keep guest rooms spotless and provide top-notch service to reflect Nobu's standards.
- Company: Nobu Hotels combines modern luxury with Japanese tradition for a unique hospitality experience.
- Benefits: Enjoy discounted stays, wellness treatments, free meals, and up to 33 holiday days!
- Why this job: Join a creative team that values quality, innovation, and personal growth in a vibrant environment.
- Qualifications: No specific experience required, just a passion for cleanliness and customer service.
- Other info: Be part of exciting hotel events and wellness initiatives while working in a stunning setting.
The predicted salary is between 23600 - 29544 £ per year.
The Role – As a Room Attendant, you will ensure guest rooms are immaculately cleaned, tidy and welcoming. With care, attention to detail and Nobu\’s signature warmth, you will help create the calm and comfortable environments that allow guests to feel at home.
You will
- Clean and prepare allocated guest rooms in a professional and timely manner
- Perform a variety of housekeeping duties including sweeping, mopping, dusting and polishing
- Record and communicate guest preferences to personalise their experience
- Ensure rooms are checked and ready prior to guest arrival
- Maintain supplies, equipment and housekeeping areas to the highest standards
- Report maintenance issues promptly and correctly
- Respond to guest requests quickly and efficiently
- Support colleagues, including new team members, with training and teamwork
- Anticipate guest needs, providing a crafted and personalised service
- Uphold company and statutory standards to keep guests and colleagues safe
- Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction
What We\’re Looking For
You bring a passion for hospitality and a keen eye for detail. Ideally, you have experience in a housekeeping role within a luxury hotel or high standard environment. Organised, proactive and with a genuine smile, you thrive in a team and take pride in creating memorable guest experiences. Above all, you bring warmth, integrity and a commitment to delivering service from the heart.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Room Attendant employer: Nobu Hotel London Portman Square
Contact Detail:
Nobu Hotel London Portman Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with Nobu's core values: Kokoro, Smile, Family & Crafted. During your interactions, whether in person or over the phone, make sure to reflect these values in your communication and attitude.
✨Tip Number 2
Research the specific cleaning standards and practices used in luxury hotels. Being knowledgeable about high-end housekeeping techniques can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience in hospitality or cleaning roles. Highlight any instances where you provided exceptional service or went above and beyond for guests, as this aligns with Nobu's commitment to quality.
✨Tip Number 4
Show enthusiasm for the role and the company during any interviews or informal chats. Expressing genuine interest in working at Nobu Hotels can leave a lasting impression on the hiring team.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Room Attendant. Highlight your relevant experience in cleaning, guest service, and maintaining high standards.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Room Attendant position. Emphasise your attention to detail, ability to work under pressure, and any previous hospitality experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your alignment with Nobu's values. Mention specific examples of how you embody qualities like friendliness and attentiveness in your previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Nobu Hotel London Portman Square
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight your ability to notice the small things that make a big difference in cleanliness and presentation. Share specific examples from past experiences where your meticulousness led to positive feedback.
✨Emphasise Your Customer Service Skills
Nobu Hotels values genuine and friendly service. Be prepared to discuss how you have provided excellent customer service in previous roles. Use anecdotes that demonstrate your ability to connect with guests and ensure their comfort.
✨Demonstrate Your Team Spirit
Working as a Room Attendant often involves collaborating with other staff members. Talk about your experience working in teams and how you contribute to a positive work environment. Mention any instances where you supported colleagues or helped resolve conflicts.
✨Align with Nobu's Values
Familiarise yourself with Nobu's core values: Kokoro, Smile, Family & Crafted. During the interview, express how these values resonate with you and provide examples of how you embody them in your work ethic and interactions with others.
