At a Glance
- Tasks: Lead the all-day dining service and ensure a memorable guest experience.
- Company: Join Nobu, a world-renowned brand known for luxury dining and hospitality.
- Benefits: Enjoy perks like discounted stays, wellness classes, and up to 33 holiday days.
- Why this job: Be part of a vibrant team that values growth, support, and exceptional service.
- Qualifications: No specific qualifications required; just bring your passion for hospitality!
- Other info: Participate in fun events and enjoy a supportive work culture.
The predicted salary is between 24000 - 36000 £ per year.
As Lounge Supervisor, you will assist with the smooth operational running of the all-day dining service in order to deliver an excellent and memorable experience for our guests. Your tasks will include but will not be limited to:
- Assist with the smooth operational running of the all-day dining service.
- Have a good understanding of targets for your department and ensure the entire team are working hard to achieve them.
- Run and participate in briefings and team meetings; sharing any insights you may have for the team.
- Provide a genuine, attentive, and friendly service to our guests in order to reflect the Nobu standards to exceed guest expectations.
- Support, train, and develop any new members of the team and make them feel welcome.
- Offer continued support, training, and development to your team and work collaboratively with them.
- Have thorough knowledge of The Lounge dining menu.
- Be an ambassador for Nobu as well as a strong leader who embodies our values and commitment to our teams.
Benefits of Joining Our Team:
- £1000 Refer a Friend Scheme
- 2 Hotel-wide social events a year including Employee Awards night
- Discounted overnight stays across Nobu properties Worldwide
- Discounted Pilates classes and Wellness treatments
- Opportunities to progress within our hotel and the wider portfolio
- Access to a suite of innovative and varied learning and project opportunities
- Mental Health First Aiders within the team
- Exciting wellness and volunteering opportunities
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts off all food and beverage
- Free meals whilst on duty
Lounge Supervisor employer: Nobu Hotel London Portman Square
Contact Detail:
Nobu Hotel London Portman Square Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Supervisor
✨Tip Number 1
Familiarise yourself with Nobu's values and standards. Understanding their commitment to excellence will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for the Lounge Supervisor role.
✨Tip Number 2
Network with current or former employees of Nobu. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Demonstrate your leadership skills in any interactions you have. Whether it's through casual conversations or during networking events, showing that you can lead and inspire a team will make you stand out as a candidate.
✨Tip Number 4
Research the all-day dining service trends and customer service best practices. Being knowledgeable about current industry standards will not only impress during interviews but also show your commitment to providing an exceptional guest experience.
We think you need these skills to ace Lounge Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lounge Supervisor. Familiarise yourself with the key tasks mentioned in the job description, such as operational running of the dining service and team leadership.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality, team management, and customer service. Emphasise any previous roles where you demonstrated leadership and training abilities, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for providing excellent guest experiences. Mention specific examples from your past work that align with Nobu's standards and values, showcasing your ability to lead and support a team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Nobu Hotel London Portman Square
✨Know the Menu Inside Out
As a Lounge Supervisor, having a thorough knowledge of The Lounge dining menu is crucial. Make sure to familiarise yourself with all the dishes, ingredients, and any special dietary options. This will not only impress your interviewers but also show your commitment to providing excellent service.
✨Demonstrate Leadership Skills
Since the role requires you to be a strong leader, prepare examples of how you've successfully led a team in the past. Discuss your approach to training and developing new members, and how you foster a collaborative environment. This will highlight your ability to embody the values of Nobu.
✨Showcase Your Customer Service Experience
The position demands genuine, attentive, and friendly service. Be ready to share specific instances where you went above and beyond for guests. This will demonstrate your understanding of guest expectations and your dedication to exceeding them.
✨Prepare for Team Dynamics Questions
Expect questions about how you would run briefings and team meetings. Think about how you can share insights and motivate your team to achieve departmental targets. Showing that you can effectively communicate and inspire others will set you apart from other candidates.