At a Glance
- Tasks: Deliver exceptional customer service and create a memorable shopping experience.
- Company: Join Nobody’s Child, a vibrant brand focused on individuality and sustainability.
- Benefits: Flexible part-time hours, opportunity to shape store culture, and be part of an expanding brand.
- Other info: Inclusive workplace that values diversity and encourages all to apply.
- Why this job: Be a brand ambassador and make a positive impact in a stylish environment.
- Qualifications: Retail experience and a passion for fashion and sustainability.
The predicted salary is between 9.9 - 12.1 £ per hour.
Nobody’s Child is for the free thinkers, the dreamers, and the go-getters.
Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it.
It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed.
About You
It’s an exciting time to be part of Nobody’s Child as we prepare to open our new store at Gunwharf Quays in Portsmouth!
Set against the beautiful backdrop of Portsmouth Harbour, Gunwharf Quays is a vibrant shopping destination, home to over 90 premium outlet stores, alongside a fantastic mix of restaurants, cafés and leisure experiences.
With its unique waterside location and iconic Spinnaker Tower views, it’s the perfect place for us to bring Nobody’s Child to even more customers.
We’re looking for enthusiastic and customer-focused Sales Associates to join our new team on a part-time basis and help bring the Nobody’s Child experience to life from day one.
As a brand ambassador, you’ll play a key role in creating a warm, inspiring and memorable in-store experience.
You’ll have a genuine passion for fashion, people and sustainability, and take pride in delivering exceptional customer service while representing our values.
This is a brilliant opportunity to be part of something new, help shape the culture of our Gunwharf Quays store and grow alongside an exciting, expanding brand.
If you’re friendly, proactive and love creating great experiences for customers, we’d love to hear from you!
- Day to day, you'll be
- Ensuring high levels of customer satisfaction and experience through excellent sales service.
- Assessing customers' needs and providing assistance and information on all in store Nobody’s Child product.
- Following and achieving the department’s sales goals on a monthly, quarterly and yearly basis, going above and beyond to drive sales.
- Maintaining stock levels and ensuring assigned areas are kept in presentable condition.
- Ensuring consistent knowledge on Nobody’s Child products and new ins, with an ability to cross sell products and offer styling solutions to customers.
- Process POS (point of sale) purchases.
- Handle returns.
- Supporting with visual merchandising (VM).
- Suggest ways to improve sales through visual merchandising and styling.
- Represent our brand positively and passionately.
- Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work.
This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values.
Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet.
Ideally, you'll come with previous experience in retail, an interest in responsible product, and a passion for excellent customer experience.
At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace.
We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!
Sales Assistant in Portsmouth employer: Nobody's Child
At Nobody’s Child, we pride ourselves on being an exceptional employer that champions individuality and sustainability. Our vibrant work culture fosters creativity and collaboration, providing ample opportunities for professional growth and development within a supportive team environment. Located in a dynamic retail landscape, we offer a unique chance to make a meaningful impact while working alongside passionate individuals dedicated to leaving a positive legacy for our communities and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Portsmouth
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Nobody's Child, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant in Portsmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Nobody's Child that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Nobody's Child will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Nobody's Child and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Nobody's Child
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Nobody's Child, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Nobody's Child!
