At a Glance
- Tasks: Lead merchandising strategies and collaborate with design to create impactful collections.
- Company: Join Nobody’s Child, a brand that champions individuality and responsible fashion.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to positive change.
- Why this job: Make a difference in the fashion industry while leading a passionate team.
- Qualifications: 10+ years in merchandising with a focus on fast-growing retail environments.
The predicted salary is between 56700 - 69300 £ per year.
Nobody’s Child is for the free thinkers, the dreamers, and the go-getters.
Born in 2015, we’ve spent the last decade creating clothes that feel as good as they look for people that embrace individuality, live with purpose, and want to leave the world a little better than they found it.
It’s been 10 years of creativity, growth, and bold ideas, and the values that guide us haven’t changed.
About You
As our Head of Merchandising, you will lead in developing, planning and delivering an omni-channel range alongside the Buying and Design team, whilst driving profit and enhancing Nobody’s Child position in the responsible fashion market.
Reporting into the CEO, you’ll be comfortable being in the detail whilst also delivering strategically.
You’ll build effective working relationships across the business and continue to foster and develop a passionate and thriving merchandising function in a high growth brand.
Day to day, your responsibilities will include
- Managing and leading a growing merchandising department and team, with a hands on and in the detail approach.
- Department category planning by season across our ever-growing retail store portfolio and our ecommerce business.
- Reviewing weekly trading performance and achieved KPI's, identifying issues and the course of action to the CEO.
- Leading on new product launches, offers and promotions.
- Managing sales/Margin/Stock Levels across all departments.
- Working closely with the Buying and design team to build a balanced range in line with customer expectation that reflects the Nobody’s Child brand strategy, by delivering correct product mixes and pricing architecture that delivers the right product at the right quantity.
- Managing our growing supplier base and leading on supplier strategy and growth plans.
- Managing department WSSI’s, reacting to performance, managing risk and potentializing bestsellers.
- Analysing and monitoring best and worst sellers and making informed recommendations for action, recommending promotions and re buys as necessary
- Forecast profits and sales, and optimise the sales volume and profitability of designated product areas at category and line level.
- Collaborate and support the wholesale department in range planning.
- Leading on weekly stock sales and Intake forecasts (WSSI) in season forecasting and markdown maintenance
- Leading by example, training and developing the wider Merchandising team
- Preparing Trade reports confidently presenting to key stakeholders driving out clear weekly trade actions for the team, adapting analysis and actions to the trading environment.
- Planning budgets and presenting sales forecasts and figures for new ranges to the CEO.
- Control stock levels based on forecasts for the season.
Ideally, you’ll come with 10+ years of merchandising and planning experience for a fast growing retailer, that operates across stores, digital and wholesale.
You’ll be agile in your trading approach, with a high growth mindset and a solutions focused attitude.
At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace.
We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey!
Head of Merchandising in London employer: Nobody's Child
At Nobody’s Child, we pride ourselves on being an exceptional employer that champions individuality and sustainability. Our vibrant work culture fosters creativity and collaboration, providing ample opportunities for professional growth and development within a supportive team environment. Located in a dynamic retail landscape, we offer a unique chance to make a meaningful impact while working alongside passionate individuals dedicated to leaving a positive legacy for our communities and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Merchandising in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Nobody's Child, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Nobody's Child!
We think you need these skills to ace Head of Merchandising in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Nobody's Child, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Nobody's Child and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Nobody's Child that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Nobody's Child
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
