At a Glance
- Tasks: Manage client relationships and drive account growth with innovative NetSuite solutions.
- Company: Join NoBlue2, an award-winning NetSuite partner known for its collaborative culture.
- Benefits: Enjoy 25 days leave, private healthcare, and a hybrid work model.
- Other info: Be part of a fast-growing team with opportunities for professional development.
- Why this job: Make a real impact on businesses while developing your career in account management.
- Qualifications: Experience in account management and knowledge of ERP systems, especially NetSuite.
The predicted salary is between 50000 - 65000 € per year.
About the Role
The role of a Senior Account Manager is to oversee and nurture relationships with NoBlue2’s existing customer base alongside winning ‘new to us’ NetSuite clients – generally saving them from a poor existing implementation. You will provide direction, specialist knowledge and support to clients in their NetSuite technology/applications. You will be responsible for managing the sales cycle to enable assessment and demonstration of solutions to prospects along with offering support to existing/prospective clients and creating supporting documentation. The primary goal is to ensure client satisfaction, promote account growth, and contribute to the overall success of both the client and NoBlue2.
What Good Looks Like
- Account plans, proposals, and communications are tailored, accurate, and delivered on time.
- You proactively act as the link between the customer and delivery - capturing evolving needs and aligning them with relevant solutions and services.
- Customer satisfaction, retention, and upsell rates are improving in accounts you manage.
- Internal teams feel informed and prepared thanks to proactive handovers and clear account updates.
- Regularly undertake Account reviews and co‑ordinate Healthchecks to ensure we are imparting industry specific NetSuite insight and knowledge.
About You
- Proven experience in account management, preferably in the software or technology industry.
- Knowledge of ERP systems, specifically NetSuite, is a significant advantage.
- Commitment to delivering exceptional customer service and satisfaction.
- Strong relationship building skills at all levels of an organisation, including to C-level.
- Ability to identify and close sales opportunities, with a demonstrable track record of doing so.
- Strong negotiation skills to secure renewals and upsell opportunities.
- Excellent written and verbal communication skills, including presentation skills.
- Ability to articulate technical concepts to non‑technical stakeholders.
- Ability to understand and align solutions with clients' business objectives.
- Ability to think strategically about client relationships and identify long‑term growth opportunities.
What You’ll Do
- Serve as the primary point of contact for a portfolio of clients, understanding their business needs and objectives.
- Building strong relationships.
- Clearly articulate the benefits and key features of NetSuite and 3rd party applications.
- Identify upsell and cross‑sell opportunities, working with clients to understand their evolving business requirements and propose tailored solutions.
- Maintain account & opportunities updates within NetSuite.
- Manage contract renewals and negotiate terms to ensure client satisfaction and retention.
- Proactively address client concerns and challenges to maintain high levels of customer satisfaction.
- Develop and maintain an in-depth understanding of NetSuite products and features.
- Educate clients on new functionalities and upgrades that align with their business.
- Work closely with sales, implementation, and support teams to ensure seamless customer experiences.
- Communicate client feedback and requirements to internal stakeholders for continuous solution improvement.
- Create documentation/statement of works to confirm the client need.
- Travel to client sites to nurture and develop relationships and opportunities.
Why Join Us
Be part of a successful, fast‑growing team where you’ll work with ambitious businesses and play a direct role in helping NetSuite customers get more value from their NetSuite investment. Your impact is visible, meaningful, and tied to real business success. We enjoy a collaborative, people‑first culture that values expertise, initiative, and development—where your ideas are heard, your career progression is supported, and you’ll work alongside experienced professionals in the ERP and digital transformation space. Gain exposure to exciting, high‑growth businesses and innovative projects while building your Account Management career within a multi‑award winning NetSuite partner that combines technical excellence with strong customer relationships.
About NoBlue2
We’re recognised as the EMEA NetSuite Solution Provider Partner of the Year 2025, delivering powerful ERP solutions that drive visibility, agility, and long‑term success. Our consultants work closely with clients to tailor NetSuite to their evolving needs. We’ve also developed our own IP – TaskSuite - which includes tools like TaskCollect and AnalyticSuite, designed to solve everyday business challenges. It’s ERP, elevated. Join a multi‑award‑winning consultancy where innovation thrives, collaboration is core, and your work truly makes an impact.
Benefits
- 25 days leave (plus bank holidays) with option to buy scheme.
- Private healthcare – including optical and dental cashback.
- Enhanced pension scheme with company matching up to 5%.
- Life assurance at 3 × your annual salary.
- Discounts with Perkbox.
- Regular company events.
- Company funded training programs.
- Quarterly opportunity for performance based rewards.
- Hybrid by default, we trust you to decide where works best for you.
Senior Account Manager in London employer: NoBlue2
At NoBlue2, we pride ourselves on being a dynamic and fast-growing team that values collaboration and innovation. As a Senior Account Manager, you'll have the opportunity to work with ambitious businesses, ensuring they maximise their NetSuite investment while enjoying a supportive work culture that prioritises your professional growth and development. With competitive benefits, including private healthcare and a hybrid working model, you will find your contributions are not only recognised but also integral to our clients' success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products, especially NetSuite, and think about how you can add value. Tailor your responses to show how your experience aligns with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining us. Plus, it makes it easier for us to track your application and get back to you quickly.
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience with account management and any knowledge of ERP systems, especially NetSuite, to show us you’re the right fit.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, it’s crucial to demonstrate your excellent written communication skills. Use clear and concise language in your application to reflect how you would communicate with clients.
Highlight Relationship Building:We want to see how you’ve built strong relationships in your previous roles. Share specific examples of how you’ve nurtured client connections and contributed to their success, as this is key for us at NoBlue2.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at NoBlue2
✨Know Your NetSuite Inside Out
Make sure you brush up on your knowledge of NetSuite and its features. Be prepared to discuss how you've used it in past roles and how it can benefit clients. This will show that you're not just familiar with the software, but that you can also articulate its value to non-technical stakeholders.
✨Tailor Your Approach
Before the interview, research NoBlue2 and their client base. Think about how you can tailor your account management strategies to fit their specific needs. Bring examples of how you've successfully managed accounts in the past and how you can apply those experiences to help NoBlue2 grow their client relationships.
✨Showcase Your Relationship-Building Skills
Be ready to share stories that highlight your ability to build strong relationships with clients, especially at the C-level. Discuss how you've navigated challenges and maintained high levels of customer satisfaction. This will demonstrate your commitment to exceptional service and your strategic thinking.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Think of specific situations where you've identified upsell opportunities or resolved client concerns. Practising these scenarios will help you articulate your thought process and showcase your expertise during the interview.
