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For Companies At a Glance
- Tasks: Manage client relationships and drive account growth with innovative NetSuite solutions.
- Company: Join NoBlue2, a multi-award-winning NetSuite partner recognised for excellence.
- Benefits: Enjoy 25 days leave, private healthcare, and a supportive hybrid work culture.
- Other info: Be part of a collaborative team focused on innovation and professional development.
- Why this job: Make a real impact by helping businesses maximise their NetSuite investment.
- Qualifications: Experience in account management and strong relationship-building skills required.
The predicted salary is between 50000 - 60000 £ per year.
The role of a Senior Account Manager is to oversee and nurture relationships with NoBlue2’s existing customer base alongside winning ‘new to us’ NetSuite clients – generally saving them from a poor existing implementation. You will provide direction, specialist knowledge and support to clients in their NetSuite technology/applications. You will be responsible for managing the sales cycle to enable assessment and demonstration of solutions to prospects along with offering support to existing/prospective clients and creating supporting documentation. The primary goal is to ensure client satisfaction, promote account growth, and contribute to the overall success of both the client and NoBlue2.
What Good Looks Like
- Account plans, proposals, and communications are tailored, accurate, and delivered on time.
- You proactively act as the link between the customer and delivery - capturing evolving needs and aligning them with relevant solutions and services.
- Customer satisfaction, retention, and upsell rates are improving in accounts you manage.
- Internal teams feel informed and prepared thanks to proactive handovers and clear account updates.
- Regularly undertake Account reviews and co-ordinate Healthchecks to ensure we are imparting industry specific NetSuite insight and knowledge.
What You’ll Do
- Serve as the primary point of contact for a portfolio of clients, understanding their business needs and objectives. Building strong relationships.
- Clearly articulate the benefits and key features of NetSuite and 3rd party applications.
- Identify upsell and cross-sell opportunities, working with clients to understand their evolving business requirements and propose tailored solutions. Maintain account & opportunities updates within NetSuite.
- Manage contract renewals and negotiate terms to ensure client satisfaction and retention.
- Proactively address client concerns and challenges to maintain high levels of customer satisfaction.
- Develop and maintain an in-depth understanding of NetSuite products and features.
- Educate clients on new functionalities and upgrades that align with their business.
- Work closely with sales, implementation, and support teams to ensure seamless customer experiences.
- Communicate client feedback and requirements to internal stakeholders for continuous solution improvement.
- Create documentation/statement of works to confirm the client need.
- Travel to client sites to nurture and develop relationships and opportunities.
About You
- Proven experience in account management, preferably in the software or technology industry.
- Knowledge of ERP systems, specifically NetSuite, is a significant advantage.
- Commitment to delivering exceptional customer service and satisfaction.
- Strong relationship building skills at all levels of an organisation, including to C-level.
- Ability to identify and close sales opportunities, with a demonstrable track record of doing so.
- Strong negotiation skills to secure renewals and upsell opportunities.
- Excellent written and verbal communication skills, including presentation skills.
- Ability to articulate technical concepts to non-technical stakeholders.
- Ability to understand and align solutions with clients' business objectives.
- Ability to think strategically about client relationships and identify long-term growth opportunities.
Why Join Us
- Be part of a successful, fast-growing team where you’ll work with ambitious businesses and play a direct role in helping NetSuite customers get more value from their NetSuite investment. Your impact is visible, meaningful, and tied to real business success.
- We enjoy a collaborative, people-first culture that values expertise, initiative, and development—where your ideas are heard, your career progression is supported, and you’ll work alongside experienced professionals in the ERP and digital transformation space.
- Gain exposure to exciting, high-growth businesses and innovative projects while building your Account Management career within a multi-award winning NetSuite partner that combines technical excellence with strong customer relationships.
About NoBlue2
We’re recognised as the EMEA NetSuite Solution Provider Partner of the Year 2025, delivering powerful ERP solutions that drive visibility, agility, and long-term success. Our consultants work closely with clients to tailor NetSuite to their evolving needs. We’ve also developed our own IP – TaskSuite - which includes tools like TaskCollect and AnalyticSuite, designed to solve everyday business challenges. It’s ERP, elevated. Join a multi-award-winning consultancy where innovation thrives, collaboration is core, and your work truly makes an impact.
Benefits
- 25 days leave (plus bank holidays) with option to buy scheme.
- Private healthcare – including optical and dental cashback.
- Enhanced pension scheme with company matching up to 5%.
- Life assurance at 3 x your annual salary.
- Discounts with Perkbox.
- Regular company events.
- Company funded training programs.
- Quarterly opportunity for performance based rewards.
- Hybrid by default, we trust you to decide where works best for you.
Details
- Type: Permanent
- Location: UK - London
- Salary: Dependant on experience
Senior Account Manager employer: NoBlue2 Limited
Contact Detail:
NoBlue2 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products, especially NetSuite, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your pitch! You need to clearly articulate your value and how you can help clients succeed. Role-play with a friend or in front of a mirror to get comfortable with discussing your skills and experiences.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience with account management and any specific knowledge of NetSuite or ERP systems. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect your ability to articulate complex concepts simply.
Highlight Relationship Building: We’re all about strong relationships here at NoBlue2. Share examples of how you've successfully built and maintained client relationships in the past. This will show us that you understand the importance of customer satisfaction and retention.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NoBlue2 Limited
✨Know Your NetSuite Inside Out
As a Senior Account Manager, you'll need to demonstrate a solid understanding of NetSuite and its applications. Brush up on the key features and benefits, and be ready to discuss how they can solve specific client challenges. This will show your expertise and help you build credibility with the interviewers.
✨Tailor Your Approach
Make sure to prepare examples of how you've tailored account plans and proposals in the past. Highlight your ability to adapt your communication style to different stakeholders, especially C-level executives. This will illustrate your relationship-building skills and your commitment to client satisfaction.
✨Showcase Your Success Stories
Be ready to share specific instances where you've improved customer satisfaction, retention, or upsell rates. Use metrics and data to back up your claims, as this will provide concrete evidence of your impact in previous roles and align with NoBlue2's focus on measurable success.
✨Ask Insightful Questions
Prepare thoughtful questions about NoBlue2’s approach to client management and their vision for the future. This not only shows your genuine interest in the role but also gives you a chance to assess if the company aligns with your career goals. Plus, it demonstrates your strategic thinking about client relationships.