At a Glance
- Tasks: Manage multiple arcades, ensuring top-notch customer service and operational excellence.
- Company: Exciting arcade business with a focus on fun and teamwork.
- Benefits: Flexible shifts, competitive pay, and opportunities for career growth.
- Other info: Join a vibrant environment where your leadership can shine!
- Why this job: Lead a dynamic team and create memorable experiences for customers.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Job Description
REPORTING TO: Owner/Director
HOURS: This position requires various shifts on a rolling rota that includes weekends and late-night shifts with flexibility to provide service at varying times dependent upon the needs of the business.
Hours worked beyond a normal working week will not be entitled to receive additional pay or time off in lieu.
MAIN FUNCTIONS OF THE JOB
To support and assist the Owner in managing two arcades in Scarborough and one in Normanton, so as to achieve desired trading results whilst maintaining the highest possible operational and customer service standards and ensuring full regulatory compliance.
JOB ROLE REQUIREMENTS
- Site Responsibilities
- To oversee and control the site empties (of Arcade gambling machines) and to undertake audits to ensure procedures and assets are correct and properly accounted for, and where necessary investigate any variances.
- To provide machine analysis and create reports on a regular basis.
- To carry out checks of gaming machines and spare parts to ensure stock controls are properly maintained.
- To troubleshoot machines needing repair.
- To book any maintenance and service visits prior to being due, initiate new contracts to be presented to the owner/director.
- Oversee stock control.
- Finance
- In conjunction with the company accountant, prepare and manage budgets, update annual forecasts and provide commentary on management accounts.
- To compile information and submit regulatory returns as required.
- To supply payroll information to the accountants.
- To negotiate operation contracts and agree purchases where required.
- Compliance
- To either currently hold, or with company support apply and gain, a Gambling Commission PML license and be a notified key position holder.
- To be or become compliant with money laundering, health and safety and fire regulations.
- To thereby comply with the Gambling Act, its regulations and codes of practice.
- To maintain a positive and professional relationship with all official bodies.
- To report comments from official bodies to the owner/director.
- To be or become compliant with licensing laws with breaches reported and the appropriate action taken. Security
- To comply with all company security procedures.
- To ensure all persons who are employed follow the security procedures.
- To maintain the confidentiality of all company/customer information.
- Team Management
- To manage a team over three locations, including recruitment and all aspects of HR.
- To be fair and consistent in all matters and procedures at all times.
- To oversee holiday records and Rota's for all arcades.
- To monitor levels of sickness to ensure the most cost-effective usage of labour.
- To manage and take reasonable and consistent action in relation to employee conduct, absence and lateness issues.
- To ensure the highest standards of appearance, personal grooming and hygiene.
- To ensure individual needs are dealt with professionally and, when necessary, confidentially.
- Training and Coaching
- To attend training courses as required.
- To continually be aware and apply procedural and compliance changes.
- To manage the coaching of other employees regarding procedures as required.
- To oversee the completion of probation reviews and performance appraisals as required on employees.
- Teamwork and Communication
- To respond positively to guidance where given.
- To maintain a professional working rapport with all other team members.
- To maintain a positive approach and awareness of the impact actions and attitudes have on others.
- To communicate all relevant information, providing regular feedback to the owner/director.
Essential Skills
- A highly motivated individual.
- Be self-disciplined, organised and efficient.
- Be proactive, self-sufficient and able to work with minimal supervision.
- Have substantial experience of managing people and teams.
- Have a passion for delivering an exceptional customer experience.
- Possess a dynamic, innovative, forward-thinking approach.
- A high level of personal integrity
- A strong work ethic with a passion for exceeding expectations
- Outstanding customer service skills.
- Methodical and attentive to detail.
- Ability to promote all of the Arcades.
- A high level of personal integrity.
- A strong work ethic with a passion for exceeding expectations.
- Show respect and appreciation to all.
- Encourage and contribute toward a culture that supports everyone to be the best that they can be.
- Good communication skills in order to deal efficiently with customer needs and to interact with management and other team members.
Arcade Area Manager in Humber employer: Nobles Seaton Carew
As an Arcade Area Manager based in Scarborough, you will join a dynamic team dedicated to delivering exceptional customer experiences across multiple locations. Our company fosters a supportive work culture that values employee growth and development, offering training opportunities and a chance to make a real impact in the gaming industry. With a focus on teamwork and compliance, we ensure a rewarding environment where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Arcade Area Manager in Humber
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Arcade Area Manager at Nobles Seaton Carew!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Nobles Seaton Carew or be willing to refer you for that Arcade Area Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Nobles Seaton Carew who’s on the lookout for their next Arcade Area Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Arcade Area Manager role at Nobles Seaton Carew!
We think you need these skills to ace Arcade Area Manager in Humber
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Nobles Seaton Carew. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Nobles Seaton Carew
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Nobles Seaton Carew. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
