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- Tasks: Manage service charges and rent for over 7,000 homes, ensuring accuracy and compliance.
- Company: Join a supportive team dedicated to transparency and customer experience.
- Benefits: Competitive salary, permanent position, and a chance to make a real difference.
- Other info: Opportunity for career growth in a dynamic and impactful role.
- Why this job: Be a key player in enhancing community living and financial management.
- Qualifications: Experience in financial management and excellent communication skills required.
The predicted salary is between 49000 - 49000 £ per year.
Location: Long Stratton, Norfolk
Type: Permanent
Hours: 37 hours per week
Salary: £49,000 per annum
We are delighted to be supporting our client in the recruitment of a 'Service Charges Rent Manager' on a permanent, full-time basis!
Purpose of the role: The post holder would be responsible for the day-to-day management of service charges and rent across 7,000+ homes, ensuring services are accurate, transparent, and compliant with legislation. The role covers setting, billing, reconciling, and collecting all charges, as well as overseeing rent application. The post holder would be working closely with internal teams, residents and contractors ensuring fairness, value for money and customer experience at all times.
Main duties and responsibilities:
- Lead service charge budgeting, forecasting and financial performance, ensuring accuracy and cost control.
- Oversee billing, rent and charge setting, and account management, ensuring compliance and transparency for residents.
- Ensure all service charges, rents, and utilities meet legal and regulatory requirements, including audits and reporting.
- Manage resident communication, resolving queries and complaints professionally.
Service Charges & Rent Manager in Norfolk employer: Noble Recruiting
Contact Detail:
Noble Recruiting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Charges & Rent Manager in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your answers to show how your experience aligns with their needs, especially around service charges and rent management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with budgeting, compliance, and resident communication clearly.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Service Charges & Rent Manager in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Charges & Rent Manager role. Highlight relevant experience in managing service charges, budgeting, and compliance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm and a clear understanding of the job.
Showcase Your Communication Skills: Since you'll be managing resident communication, it's crucial to demonstrate your strong communication skills in your application. Use clear and concise language, and maybe even share an example of how you've resolved a query or complaint in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Noble Recruiting
✨Know Your Numbers
As a Service Charges & Rent Manager, you'll be dealing with budgets and financial performance. Brush up on your financial knowledge and be ready to discuss how you would manage service charge budgeting and forecasting. Prepare examples of how you've ensured accuracy and cost control in previous roles.
✨Understand Compliance Inside Out
This role requires a solid understanding of legal and regulatory requirements. Familiarise yourself with the relevant legislation regarding service charges and rents. Be prepared to discuss how you've ensured compliance in past positions and how you would handle audits and reporting.
✨Communication is Key
You'll be managing resident communication and resolving queries, so practice articulating your approach to customer service. Think of specific instances where you've successfully handled complaints or improved customer experience, and be ready to share these during the interview.
✨Teamwork Makes the Dream Work
Collaboration with internal teams and contractors is crucial in this role. Reflect on your experiences working in teams and how you've contributed to achieving common goals. Be ready to discuss how you would foster collaboration and ensure fairness and value for money in your interactions.