At a Glance
- Tasks: Support customers through their mortgage journey and deliver excellent service.
- Company: Fast-growing mortgage company revolutionising lending processes.
- Benefits: Base salary of £25,000 plus quarterly performance bonuses and potential hybrid working.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Enthusiastic, customer-focused, and confident in phone communication.
The predicted salary is between 25000 - 25000 £ per year.
Customer Coordinator - Mortgages Monday - Friday (Potential for hybrid working based on business needs)
Base
Salary: £25,000 + quartley performance bonus Our client is a fast growing mortgage company revolutionising the process of lending.
Expanding their team and searching for a Customer Coordinator.
We are seeking an enthusiastic and customer-focused individual to join our growing Customer Coordination team.
This is a predominantly telephone-based role, so confidence speaking with customers, building rapport over the phone, and delivering excellent customer service are essential.
You will spend the majority of your working day contacting and supporting customers, managing relationships, arranging appointments, and helping guide clients through their journey.
Role: As a Customer Coordinator, you will support clients and advisors throughout all stages of the mortgage journey, from initial enquiry through to completion.
You will play an important role in delivering excellent customer service, converting opportunities into business, scheduling advisor appointments, and maintaining strong client relationships.
Manage customer interactions throughout the mortgage process, including pre-application and post-completion support.
Spend the majority of your day speaking with customers via...
