At a Glance
- Tasks: Deliver top-notch customer service and manage trade counter operations.
- Company: Family-run building materials supplier in Essex with a supportive culture.
- Benefits: Competitive salary, friendly environment, and full-time permanent position.
- Other info: Monday to Friday hours with a proactive and positive team atmosphere.
- Why this job: Join a busy trade environment and make a real difference for customers.
- Qualifications: Experience in trade counter preferred, strong communication and numerical skills.
The predicted salary is between 30000 - 35000 € per year.
A Building Materials supplier is seeking a reliable and customer-focused Sales Administrator to join their family run business in Essex. This role is ideal for someone with the ability to deliver excellent customer service, support the day‑to‑day trade counter operations and provide accurate administration duties.
Key Responsibilities
- Handling telephone and email enquiries, sending out quotes and advising on the best products
- Following up on quotes
- Managing sales transactions, invoices, and payments accurately
- Coordinating with the yard and delivery teams to ensure smooth delivery
- Serving customers at the trade counter, providing product advice, upselling and processing orders
- Ad‑hoc duties
Requirements
- Previous experience in a trade counter environment would be an advantage
- Strong communication and computer skills
- A proactive and positive attitude
- Good numerical skills
What We Offer
- Salary: £30,000 - £35,000 doe
- Friendly and supportive working environment
- Full‑time, permanent position Monday - Thursday 7:30am-4:30pm & Friday 7:30am-4pm
If you're motivated, approachable, and ready to contribute to a busy trade environment, we'd love to hear from you.
Sales Administrator - Trade Counter in Chelmsford employer: Noble Recruiting
Join a family-run building materials supplier in Essex, where you will thrive in a friendly and supportive work environment. We prioritise employee growth and offer a permanent position with competitive salary, ensuring you have the opportunity to develop your skills while delivering exceptional customer service at our trade counter.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator - Trade Counter in Chelmsford
✨Tip Number 1
Get to know the company! Research their values and products so you can chat confidently about how you can contribute. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond. Be ready to share these during your interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly face can make all the difference when it comes to landing that job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Sales Administrator - Trade Counter in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match the role of a Sales Administrator, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our family-run business. Share your passion for customer service and any previous trade counter experience you have.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key skills stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Noble Recruiting
✨Know Your Products
Familiarise yourself with the building materials and products the company offers. Being able to discuss specific items and their benefits will show your enthusiasm and readiness to serve customers effectively.
✨Practice Customer Scenarios
Prepare for common customer service scenarios you might encounter at the trade counter. Think about how you would handle inquiries, upsell products, or resolve issues. This will help you demonstrate your problem-solving skills during the interview.
✨Show Off Your Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. You might want to prepare a few examples of how you've successfully communicated with customers or colleagues in the past.
✨Be Proactive and Positive
Exude a proactive attitude during the interview. Share examples of how you've taken initiative in previous roles, and maintain a positive demeanour. This will align well with the company's friendly and supportive environment.
