At a Glance
- Tasks: Engage customers with expert product knowledge and perform luxurious facials.
- Company: Join Noble Panacea, a revolutionary skincare brand founded by a Nobel Laureate.
- Benefits: Enjoy a dynamic work environment with opportunities for growth in the beauty industry.
- Other info: Arabic speaking is a plus; thrive in a fast-paced retail setting.
- Why this job: Be part of a passionate team promoting sustainable beauty and delivering memorable customer experiences.
- Qualifications: Experience in sales and customer service; passion for beauty is essential.
The predicted salary is between 24000 - 36000 £ per year.
Description
Noble Panacea is a new revolutionary skincare brand, founded by Nobel Laureate Sir Fraser Stoddart, launched in October 2019. The ground-breaking OSMV™ Technology at the core of the brand enables transformational efficacy and precision. We create with intention and deep respect by adhering to the global principles of green chemistry. We take our commitment to nature and sustainability to all stages of product development, from R&D; to packaging. Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty.
We are looking for a highly motivated, experienced, and service-oriented Beauty Advisor & Aesthetician. As a Noble Panacea Beauty Advisor & Aesthetician, you will represent the brand and offer in-depth knowledge of our products and technology. You will be responsible for sales performance, daily operations of the counter with emphasis on performing facials, personalized customer service, clienteling, and follow-up. You will provide welcoming, authentic, and personalized service to achieve all customer service and sales targets. With your passion for people; the environment and company; products and services, you will ensure that each customer has a unique and memorable in-store experience which educates, inspires, and delights them.
You will also use your exceptional people skills to build collaborative working relationships with the rest of your team to ensure that the counter along with the treatment room meet Noble Panacea’s high standards of visual merchandising. If you are passionate about beauty and luxury and an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you and a great opportunity to be part of a dynamic and passionate team.
Requirements
Responsibilities Include:
• Present Noble Panacea to clients, educate and share product knowledge about OSMV™ technology, ingredients, features & benefits and demonstrate when necessary, according to the unique brand protocol. • Expertly perform Noble Panacea facial protocols daily and during events to deliver a luxurious experience and foster client loyalty.
• Be aware of new skincare trends and integrate them into customer conversations.
• Provide passion for beauty and excellent customer service at all times.
• Show proactive behavior, especially during quiet periods, to maximize productivity.
• Be sales target-oriented with proven experience in achieving year-on-year growth.
• Demonstrate self-confidence and professionalism in all client interactions.
• Display a resolutive and ambitious approach, working as part of a team to achieve both personal and team goals.
• Build loyalty by recruiting new clients and maintaining them in the CRM system.
• Develop strong social skills and maintain positive relationships with clients and Harrods staff.
• Communicate clearly and frequently with Sales and Education Manager to ensure effective brand support.
• Ensure floor presentation meets Noble Panacea’s brand guidelines.
• Maintain detailed business and treatment records for forecasting and planning.
• Act as Noble Panacea brand ambassador in-store to promote awareness and inter-sell.
• Arabic speaking is a plus.
• Be self-driven, adaptable, and resilient in a fast-paced, competitive retail environment.
Skills and Requirements:
- 5 years of experience working as a Beauty Advisor
- Experience preferably with luxury/niche skincare brands
- Level 3 Skin Therapist preferably- diploma validated in the UK
Beauty Advisor in London employer: NOBLE PANACEA
NOBLE PANACEA is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of Greater London. We prioritise employee growth through continuous learning opportunities and support for professional development, ensuring our team thrives in their roles. With a commitment to innovation and excellence, we offer a rewarding environment where your contributions directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like NOBLE PANACEA, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like NOBLE PANACEA!
We think you need these skills to ace Beauty Advisor in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at NOBLE PANACEA, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at NOBLE PANACEA and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show NOBLE PANACEA that you’re ready to jump in and contribute right away!
How to prepare for a job interview at NOBLE PANACEA
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
