About The Role
Join our team as a Care Coordinator! Where you will play a vital role in delivering high-quality, person‑centred care! You’ll manage schedules, match Support Workers to clients, oversee rotas, and ensure seamless care delivery — all while supporting branch growth and maintaining exceptional service standards. If you’re organised, proactive, and passionate about making a real difference in people’s lives, we’d love to hear from you!
Responsibilities
- Coordinate and manage care schedules, ensuring Support Workers and Care Assistants are matched to clients based on skills, suitability, and location.
- Create and maintain accurate weekly rotas, ensuring all care visits are covered efficiently.
- Support branch growth by working with council contacts and private clients to fill gaps and build new care runs.
- Assist with recruitment, training, and onboarding of new team members.
- Monitor service quality, handle issues or complaints, and ensure compliance with CQC standards and company policies.
- Provide out-of-hours support on a rota basis and cover care calls if needed.
Key Information
- Salary: up to £28,000
- Job Type: Full Time/Permanent
- Weekend Availability: Weekend working will be required to work on call as part of a team on a rota basis
- Mileage Rate: Ability to claim some mileage expenses through Payroll at 40p per mile
Why Join Us?
- Local Assignments: We try to match you with clients near you to minimise travel
- Training Incentives: Earn £200 upon completing mandatory e‑learning
- Refer‑a‑Friend: Earn £400 for referring friends to join us
- WageStream: Access wages early for added flexibility
- Blue Light Card: Discounts and benefits for emergency service workers
Requirements
- Right to Work in the UK
- Fluency in English with excellent communication skills
- A positive, can‑do attitude with a caring and dependable nature
- The ability to build and maintain strong relationships with colleagues, clients, and their families
- A genuine desire to improve the lives of those in your care.
- A full UK driving licence and access to your own vehicle
- Availability for evenings and weekends
- A clear Enhanced DBS check
NVQ Level 3 in Health & Social Care is desirable but not required.
If you meet these requirements and are passionate about making a difference, we’d love to hear from you!
About Us
Horizon Homecare, part of Natali Healthcare Solutions, delivers expert in‑home care that enhances well‑being and independence. Our highly trained carers provide personalised support, whether through scheduled visits or live‑in care, always building meaningful connections. We welcome compassionate people who are committed to making a positive impact in their communities.
Domiciliary Care Coordinator in Poole employer: Nobilis Care
As a Community Care Assistant, you will join a supportive and compassionate team dedicated to making a real impact in the lives of our clients. With flexible working hours, comprehensive training, and opportunities for career advancement, including NVQ qualifications, we prioritise your growth and well-being. Enjoy local work that allows you to build meaningful relationships while benefiting from job security and additional perks like early wage access and discounts through the Blue Light Card.
